Head of Engineering, Fresha
£120-140k
+ RSUs
4 days a week in office (Old St, London)
Booking software for beauty & wellness brands
Open for applications
Booking software for beauty & wellness brands
201-500 employees
Open for applications
£120-140k
+ RSUs
4 days a week in office (Old St, London)
201-500 employees
Company mission
To empower beauty and wellness businesses and help millions look and feel their best.
Role
Who you are
- This is a great opportunity for someone looking to work in a fast-paced and dynamic environment, who likes to work collaboratively, enjoys a challenge and wants to make an impact from day 1
- Experience leading a large, high-achieving engineering function - including building and scaling teams
- Strong leadership skills
- Experience working within a start-up or scale-up, ideally in a consumer brand
- Experience with event-driven architectures and a strong understanding of relational databases
- Extensive knowledge of engineering practices and principles as well as an understanding of methods of problem-solving
- Experience building mission-critical systems
- Experience with multiple programming languages
- Creative thinking and problem-solving mindset
- Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
- Happy to roll sleeves up and assist the team when required (team player)
- Self-starter and proactive approach
- Comfortable working in a fast-paced and changing environment
What the job involves
- Given our exciting and progressive growth plans, we are looking for an exceptional Head of Engineering - Marketplace to join our global business
- Reporting directly to the Chief Technology Officer and working with the Head of Product, you will oversee the quality of service delivery, processes and lead the Marketplace engineering teams at Fresha
- Create and implement best practice engineering vision, strategy, policies, processes and procedures to aid and improve business performance
- Ensure that engineering strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets; enabling the company to function and compete effectively in the market
- Ensure strong communication between squads to facilitate the exchange of information, to deliver consistent user experiences across the marketplace, and to implement change & improvements
- Input and hold responsibility for engineering budgets
- Provide clear leadership and vision, inspire and motivate teams
- Set achievable goals for the team that are ambitious, without compromising tech standards and goals
- Ensure teams are clear on what is expected from them
- Mentor & coach Tech Leads to be exceptional squad leads, ensuring they motivate their direct reports too
- Ensure the balance of product and tech requirements seamlessly
- Track performance regularly (through team meetings and individual catch-ups)
- Delegate confidently, effectively and intelligently
- In collaboration with the CTO, set the standards and priorities for the engineering department
- Ensure processes are reviewed and changed as the company and team continue to scale
- Make decisions effectively as and when required
- This list is not exhaustive and there may be other activities you are required to deliver
Application process
- Screen Call - Video-call with a member from the Talent Team (45-60 minutes)
- 1st Stage - Video/In-person interview with CTO & Head of Product (up to 90 minutes)
- 2nd Stage - Video/In-person interview with Head of Engineering & Chief People Officer (up to 90 minutes)
- We aim to finalise the entire interview process and deliver feedback within 4 weeks
Salary benchmarks
Our take
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its centralised marketplace, while beauty and wellness businesses and professionals use its all-in-one platform to manage their entire operations through a range of intuitive software and fintech solutions.
The company has taken a different approach compared to rivals in the salon management space. Rather than charging monthly, its software is free to use, and charges when a booking is made through the system. Fresha's platform also offers a range of financial products such as point-of-sale, customer records management and marketing automation, making it an appealing option for salon operators. This has allowed the company to swiftly build a network of merchants for its marketplace, and collate over 110,000 partner businesses processing over 1 billion appointments booked to date. The marketplace also creates revenue potential for partner companies through its online bookings, building integrations with social media brands like Instagram and Facebook.
Now that Fresha has solved the chicken-and-egg problem of starting a marketplace, it is using its market position to scale quickly. It now has 100,000 partner venues and is working within 120 countries. Between 2021 and 2023, it enjoyed 190% growth in its global bookings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Dec 2021
$52.5m
SERIES C
Jun 2021
$100m
SERIES C
Total funding: $195m
Company benefits
- Work from home opportunities
- Fast track career progression
- Travel coverage when visiting teammates - through workshops and social events
- A vibrant and collaborative company culture
- Company social events
Company HQ
Old Street, London, UK
Leadership
William Zeqiri
(CEO)Previously VP of Technology at Dubai Holding (investment management). Digital Services Manager for New Zealand Human Rights Convention
Nick Miller
(Product Chief)Previously a Programme Manager for New Zealand Trade and Enterprise. Founded a business with William in 2005 (a strong signal of their partnership)
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