Senior Product Manager, Jagex
Old School RuneScape
Video game studio
Job no longer available
Video game studio
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To make forever games that connect and inspire players all around the world.
Role
Who you are
- Proven experience as a Product Manager or in a similar role, ideally within games
- Robust understanding and experience with MMO games, either having worked in the industry or as a player
- Strong analytical and critical thinking abilities with a proven track record of converting insights into decisions
- Excellent collaboration and relationship-building skills across departments and disciplines
- A player-centric mindset, with a commitment to enhancing the gaming experience based on user feedback/data and an understanding of how to interact with both developers and the community to improve the game
- Strong communication skills, with the ability to balance data, community feedback, and vision to guide priorities
What the job involves
- Reporting to the Lead Product Manager and working closely with the wider Old School RuneScape team and teams across Jagex, the Product Manager will help drive the success of Old School RuneScape and play a vital part in delivering on our product strategy
- You will be responsible for the continued support and development of exciting new features within Old School RuneScape, the role will include supporting the product roadmap and applying a player-centric, business focused mindset to help drive continued improvement across the product
- Working closely with product, production, design, engineering, community, marketing and analytics, you’ll use player insight, competitive analysis, and gameplay feedback to influence features, roadmap priorities, and development goals for Old School RuneScape
- You will become a subject matter expert and help provide the team with strategic direction using your knowledge of the game and wider industry
- You will have proven experience managing complex challenges, and reporting progress to the senior leadership
- Contribute to the long-term vision for Old School RuneScape and help deliver on Jagex’s values and mission through its product strategy
- Prioritise projects in the product roadmap and co-ordinate effectively between teams throughout Jagex and with project stakeholders
- Collaborate cross-functionally with production, design, engineering, community, marketing and analytics teams to ensure cohesive execution of product vision. Align teams to ensure requirements are fully understood and that implementation plans match expectations
- Uncover and understand customer needs, translating them into product requirements. Understand how product changes might impact key metrics and the game’s players
- Define success criteria for testing and product acceptance, monitoring and communicating progress toward key business goals, both internally within the team and to senior leadership
- Create and maintain product documentation with clear product requirements that are easily understood by the cross-functional teams you’ll be working with
- A passion for the games industry; experience working on live service or MMORPGs and mobile/cross-platform products will be to your advantage
Our take
Founded in 2000, Jagex is the video game studio behind the RuneScape titles. It is one of the largest British video game studios, having ammased 2.4 million active subscribers, one million free-to-play users, and over 300 million lifetime RuneScape accounts.
Jagex specialises in "forever games", in which players can continue to discover new experiences and challenges without ever reaching an end. RuneScape is a perfect example of this approach, still receiving updates over twenty years after its initial release.
On top of the RuneScape franchise, the company's acquisition of Gamepires brought titles such as SCUM under the company's banner, which it is also working to make into a forever game. It also acquired Pipeworks - adding a Games-as-a-Service platform to its broadening portfolio.
In 2024, it was announced that Jagex would be bought by CVC Capital Partners and Haveli Investments. This represents a move that will position it well to pursue creating more new and innovative player experiences in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Private Healthcare, including Dental Plan
- £75 Monthly Energy Allowance (paid on top of your salary)
- Generous Pension Contributions
- Free Gym Membership
- Employee Assistance Programme & Onsite Counselling
- Life Insurance X4 your Salary
- Income Protection 75% Salary
- Annual performance bonus & Pay Reviews
- Enhanced Maternity and Paternity - from day 1
- 25 days annual leave +Bank holidays (Increasing by 1 day per year of service up to 30 days)
- Flexible Working Hours
- Flash Bonuses
Company HQ
Milton, UK
Leadership
Phil Mansell
(CEO)Has worked at Jagex since 2011, beginning as Lead Designer then transitioning through roles to become VP of Studios then CEO. Also former Board Member for Ukie and Lead Designer at Climax and Sony Computer Entertainment Europe.
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