Senior Implementation Manager, Shutterstock
$115-135k
Eligible for annual incentives
Royalty-free media library
Be an early applicant
Royalty-free media library
1001+ employees
Be an early applicant
$115-135k
Eligible for annual incentives
1001+ employees
Company mission
To help creative professionals from all backgrounds and businesses of all sizes produce their best work with incredible content and innovative tools, all on one platform.
Role
Who you are
- 4-6 years of experience working with customers, managing product integrations, and supporting complex transactions in Product or Technology partnerships
- A solid technical background is a plus
- Strong project management and organizational skills, with the ability to manage multiple stakeholders and collaborate effectively with internal departments to meet business needs
- Critical thinker with the ability to understand complex problems and suggest timely solutions
- Self-driven, detail-oriented team player with excellent communication and interpersonal skills
- Proven track record in consistently exceeding performance targets
What the job involves
- We are looking for a Senior Implementation Manager to support the rapid growth of Shutterstock’s AI Business
- This role will play a critical part in onboarding new partners, creating seamless experiences for existing partners, and collaborating cross-functionally to execute complex, high-impact transactions
- You’ll also provide technical support and help define and scale best practices to ensure long-term partner success
- Act as a subject matter expert supporting our AI Business partnerships by providing technical consultation and support throughout the pre- and post-sales lifecycle
- Collaborate closely with New Business, Partner Management teams, and partners to ensure a seamless experience
- Lead end-to-end onboarding processes, including but not limited to data delivery coordination, invoice management, and delivery tracking to ensure strong partner experiences and timely, accurate execution in line with agreement terms
- Work cross-functionally with technical, financial, and operational teams across Shutterstock to resolve issues, strengthen partner relationships, and enable long-term success
- Support customer implementation of new products and solutions
- Identify opportunities to streamline workflows and implement automation to achieve our strategic objectives
- Independently plan and execute projects to optimize team processes, scalability, and performance
Our take
Shutterstock is a global leader in licensed images, videos, and music, serving creative professionals like designers, filmmakers, and marketers. Content creators upload their work, which is then used by businesses and media organizations in various projects. It's a two-sided marketplace that fuels creativity worldwide.
Shutterstock offers a variety of plans for individuals, teams, and enterprise customers as well as creative editing and collaboration capabilities. Their aim is to build sophisticated tools to help the world experience images and videos in a more beautiful way - they believe that the harmonious union of design and technology can influence global communication.
Shutterstock's brand portfolio includes Bigstock, Offset, PremiumBeat, Rex Features, and Shutterstock Custom, adding hundreds of thousands of images weekly. More recently it introduced generative AI and fairly licenses artists' work for their AI-generated content, unlike competitors. This ethical approach bodes well for the company, positioning it well for future growth and innovation.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- Flexibility: Shutterstock operates in a Hybrid model that is centered around flexibility and enabling collaboration, innovation, and accountability no matter where we are
- Connection: Whether virtual or in person, we make sure there are plenty of opportunities and events to connect and have fun
- Recognition: We never miss an opportunity to celebrate our achievements and recognize great work through our global recognition program
- Empowerment: We offer generous and competitive compensation packages, PTO, wellness initiatives, on-and-off working hours, tuition reimbursement, and an employee referral bonus
- Growth: Your development is top of mind. Our SkillUP Program enables you to take ownership of your personal development through virtual learning offerings, and we are constantly adding to the platform to meet your changing needs
- Belonging: Our goal is to build a workforce that is, at all levels, representative of the diverse global community we serve and where all employees can come to work as their authentic selves
Company HQ
Midtown South, New York, NY
Leadership
Jon Oringer
(Executive Chairman)Previously Board Member at Partnership for New York City for 6 years and Founder, CEO at SurfSecret Software for 5 years.
Salary benchmarks
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