Principal Business Intelligence Engineer, Klaviyo
$152-228k
3+ days a week in office
The only CRM built for B2C.
Open for applications
The only CRM built for B2C.
1001+ employees
Open for applications
$152-228k
3+ days a week in office
1001+ employees
Company mission
Klaviyo is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.
Role
Who you are
- You are a creator at heart who understands the importance of a well-designed data environment
- You have a deep understanding of business problems within the company and how to create, transform, and store the data needed to solve these problems
- You are a systematic thinker and enjoy finding creative technical solutions to hard problems by collaborating closely with your team
- You are curious, constantly seeking the best solutions, and passionate about contributing to the success of a data-driven organization
- Proven track record of leading highly technical projects and delivering impactful results
- Strong understanding of cloud technologies (AWS preferred)
- Experience with Infrastructure as Code (IaC) tooling such as Terraform
- 7+ years of data development experience in SQL and 3+ years in object-oriented
- Programming languages (e.g. , Python)
- Expertise in database design, 3NF, dimensional modeling, data vault, or star schema
- Experience with Big Data technologies (e.g. , Snowflake, Databricks/Spark, Trino)
- Experience building real-time data pipelines and working with massive amounts of semi-structured data
- Knowledge of data and cloud engineering best practices (data discovery, data documentation, infrastructure development/deployment, and information security)
- Experience working with Docker and container orchestration services (e.g. , ECS, Kubernetes)
- Experience building data products with a security first mindset
Desirable
- Leadership experience in the data infrastructure domain, with a focus on building and maintaining data ecosystems at scale
- Experience building the backend layer of data-intensive products
- Familiarity with multi-petabyte data models and TB-scale ingestion workflows
- Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders
- Passion for learning new technologies and staying current with industry trends
- History of running POCs on emerging technologies and driving adoption where applicable
- A proactive approach to mentoring and supporting team growth
- Deep understanding of the software development lifecycle in an agile environment
What the job involves
- Data is at the heart of every decision made at Klaviyo, and we’re looking for a Principal Data Engineer to join our Business Intelligence (BI) team
- BI at Klaviyo collaborates across all departments to provide a platform that powers all internal data, analytic, and reporting needs
- Our mission is to champion data-driven value creation, and you will own creating and maintaining the internal data infrastructure that powers Klaviyo’s business
- This role in particular will oversee the infrastructure, pipelines, and security/compliance aspects of our internal analytics platform while driving architectural innovation and mentoring the team
- Lead the design, implementation, and testing of data systems used by thousands of people, from architecture to production
- Contribute to the development of long-term data strategies and roadmaps, influencing the technical direction of data engineering practices within the organization
- Develop and maintain the “source of truth” data environment used by everyone at Klaviyo to measure the health of the business
- Architect and productionize batch and real-time data systems to support various product and business needs
- Build ETLs that can ingest multiple terabytes of data per day and support multi-petabyte data models
- Ensure the quality, performance, and stability of data systems through robust quality systems and monitoring practices
- Collaborate with cross-functional teams, including Platform Engineering, Security, Product, Finance, Go-To-Market, Customer Success, Support, Sales, and Marketing
- Build data governance solutions into every part of the platform, ensuring compliance and security standards
- Mentor and coach team members, providing guidance and support to enhance their skills and performance
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Participation in Klaviyo ESPP
- Personal lifestyle allowance
- Flexible holiday scheme
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2024 over 75% of Klaviyos participated in a Klaviyo Resource Group
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