Senior Director of Strategic Account Management, Frontify
$275-335k
OTE
$165-200k
BASE
Salary 60/40 split
Brand management platform
Open for applications
Brand management platform
201-500 employees
Open for applications
$275-335k
OTE
$165-200k
BASE
Salary 60/40 split
201-500 employees
Company mission
To create a home where all brands can thrive.
Role
Who you are
- You bring extensive experience leading enterprise account management or post-sale revenue teams within a B2B SaaS environment
- You’ve built or significantly evolved teams, processes, or account strategies in environments where structure was still emerging
- You’ve led Account Managers owning complex, global enterprise accounts and meaningful ARR portfolios
- You bring strong commercial judgment and can balance customer value, expansion timing, and long-term growth
- You’re comfortable partnering with Customer Success and Sales leadership to co-own revenue outcomes and navigate shared ownership models
- You’re a builder who thrives in ambiguity and is willing to get hands-on to create clarity, momentum, and results
What the job involves
- You’ll work with Frontify’s commercial teams, including our Sales, Customer Success, and Revenue Operations teams
- They’re international, motivated, collaborative, and based throughout Europe and New York. With their customer-centric mentality, they’re focused on bringing new, beloved brands on board and enabling them to bring their brand to life in new, exciting ways
- As Director of Strategic Account Management, you will own how Frontify grows through its enterprise customers
- You’ll build and lead a global Account Management function responsible for driving expansion, retention, and long-term customer value across our largest and most strategic accounts
- This role sits at the center of our revenue engine post-sale. You’ll define how Account Management operates, how we partner with Sales and Customer Success, and how customer value translates into predictable ARR growth
- You’ll work directly with senior leaders across Sales, Product, and Marketing to shape our enterprise growth strategy and ensure we scale with focus and rigor
- Build and scale a global Account Management team that drives measurable expansion and retention across enterprise accounts
- Define and operationalize our account management strategy, including ownership models, expansion motions, and portfolio segmentation
- Establish forecasting, metrics, and operating rhythms that create confidence in expansion and renewal outcomes
- Partner closely with Sales and Customer Success to align ownership, reduce friction, and maximize lifetime value across the customer lifecycle
- Develop executive-level relationships with key customers and represent the voice of the customer internally
- Coach and develop senior Account Managers, raising talent density and commercial maturity across the team
Application process
- Apply: Submit your CV and answer a few questions. We’ll update you on your application
- Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background
- Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey
- Join Us: If it’s a match, welcome to Frontify!
Our take
Global brands are experiencing exponential demand for more content across increasingly automated channels. Meanwhile, research has shown that employees spend about 16% of their time searching for information and assets they need, but are finding them only 56% of the time.
Frontify was created to be a central hub for companies, serving as a brand management portal that includes dynamic, modularised design systems, and brand assets that can be edited, maintained and shared with others across the company and beyond.
The company has invested past funds in its international growth and product development, doubling down on its unique combination of a full-suite service and high UX standards. It has also been expanding its executive team as it looks towards the next stage of its growth, which has begun with the acquisition of real-time image and video processing service TwicPics.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2021
$50m
SERIES C
Jan 2020
$22.3m
SERIES B
Total funding: $80.6m
Company benefits
- Flexible Working Hours: In most roles you can plan your workday around family, friends, and you – not the other way round. We do things differently. No need to clock in at 8 AM and plan your holidays 3 months in advance
- Growth and rewards: Your contributions drive the company's growth, and we believe in rewarding your efforts accordingly. As a token of our appreciation, eligible new employees will receive stock options, in addition to a company bonus if we successfully meet our goals
- Community Feeling: While many of us work remotely, we still see a lot of value in collaborative and social places. We invest in our offices and aim to bring people together in-person and virtually (and often a mix of both)
- Work From Anywhere: Home office, New York, St. Gallen – wherever you are, you can join our team. Just be sure to bring some local specialties when you visit one of our offices
- Parent Friendly: We support the families of our team. We offer paid parental leave and always remain flexible to your needs and your schedule
- Healthcare Plans: If you’re based in the US, rest assured we’ll offer you an extensive healthcare plan
Company HQ
St. Gallen, SG
Leadership
Roger Dudler
(Founder & CEO)Previously a Senior Software Engineer at Namics in Switzerland. Also worked as a Developer for over a decade at various technology companies before founding Frontify.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 10 more jobs at Frontify