Director of Strategic Account Management, Frontify
$275-315k
OTE
$165-190k
BASE
Salary 60/40 split
Brand management platform
Be an early applicant
Brand management platform
201-500 employees
Be an early applicant
$275-315k
OTE
$165-190k
BASE
Salary 60/40 split
201-500 employees
Company mission
To create a home where all brands can thrive.
Role
Who you are
- You bring extensive experience in enterprise account management or customer success within a SaaS, B2B environment
- You have a proven track record of managing large, complex accounts and achieving measurable growth
- You’ve led and developed senior account managers in a global context
- You combine strong commercial judgment, operational discipline, and genuine customer empathy
- You bring a collaborative mindset, thriving in cross-functional environments and aligning diverse teams toward shared outcomes
- You’re a builder at heart and are comfortable rolling up your sleeves, getting hands-on, and creating practical solutions to move the business forward
What the job involves
- You’ll work with Frontify’s commercial teams, including our Sales, Customer Success, and Revenue Operations teams. They’re international, motivated, collaborative, and based throughout Europe and New York. With their customer-centric mentality, they’re focused on bringing new, beloved brands on board and enabling them to bring their brand to life in new, exciting ways
- As a Director of Strategic Account Management, you’ll play a pivotal role in shaping how Frontify grows through its customers. You’ll lead the global team responsible for maximizing customer value, strengthening partnerships, and accelerating ARR growth across our enterprise portfolio
- You will oversee Account Managers, forming a high-performing team that links customer outcomes with commercial results. The role combines leadership, strategy, and execution, shaping how we deepen relationships with some of the world’s largest and most recognizable brands
- Collaboration with Sales, Product, and Marketing will be essential to unlock new opportunities, deliver measurable results, and help determine how Frontify grows through its customers moving forward
- Lead, develop, and expand a high-performing global team of Account Managers
- Build and oversee the account management strategy, ensuring a consistent approach to retention, expansion, and account development
- Establish clear success metrics, forecasting methods, and reporting processes that connect customer value with revenue performance
- Collaborate cross-functionally with Sales, Product, and Marketing to align customer priorities with Frontify’s business goals
- Strengthen executive relationships within key accounts and across internal teams
- Coach the team and lead with clarity, influence, and commercial awareness
Application process
- Apply: Submit your CV and answer a few questions. We’ll update you on your application
- Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background
- Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey
- Join Us: If it’s a match, welcome to Frontify!
Our take
Global brands are experiencing exponential demand for more content across increasingly automated channels. Meanwhile, research has shown that employees spend about 16% of their time searching for information and assets they need, but are finding them only 56% of the time.
Frontify was created to be a central hub for companies, serving as a brand management portal that includes dynamic, modularised design systems, and brand assets that can be edited, maintained and shared with others across the company and beyond.
The company has invested past funds in its international growth and product development, doubling down on its unique combination of a full-suite service and high UX standards. It has also been expanding its executive team as it looks towards the next stage of its growth, which has begun with the acquisition of real-time image and video processing service TwicPics.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2021
$50m
SERIES C
Jan 2020
$22.3m
SERIES B
Total funding: $80.6m
Company benefits
- Flexible Working Hours: In most roles you can plan your workday around family, friends, and you – not the other way round. We do things differently. No need to clock in at 8 AM and plan your holidays 3 months in advance
- Growth and rewards: Your contributions drive the company's growth, and we believe in rewarding your efforts accordingly. As a token of our appreciation, eligible new employees will receive stock options, in addition to a company bonus if we successfully meet our goals
- Community Feeling: While many of us work remotely, we still see a lot of value in collaborative and social places. We invest in our offices and aim to bring people together in-person and virtually (and often a mix of both)
- Work From Anywhere: Home office, New York, St. Gallen – wherever you are, you can join our team. Just be sure to bring some local specialties when you visit one of our offices
- Parent Friendly: We support the families of our team. We offer paid parental leave and always remain flexible to your needs and your schedule
- Healthcare Plans: If you’re based in the US, rest assured we’ll offer you an extensive healthcare plan
Company HQ
St. Gallen, SG
Leadership
Roger Dudler
(Founder & CEO)Previously a Senior Software Engineer at Namics in Switzerland. Also worked as a Developer for over a decade at various technology companies before founding Frontify.
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