Technical Solutions Engineer, Smartsheet
Large Enterprise
Dynamic workspace platform for collaboration
Open for applications
Dynamic workspace platform for collaboration
1001+ employees
Open for applications
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 5+ of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software
- Technical knowledge of the underlying technologies used in SaaS applications
- Familiarity with Smartsheet products such as Core App, Bridge, Resource Management, Premium Apps, Control Center, Connectors
- Ability to explain technical concepts to non-technical audiences
- Ability to develop complex technical solutions to demonstrate value to customers
- Understanding of Service/User Management from an IT perspective
- Experience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.)
- Experience with iPaaS/workflow automation platforms
- Excellent problem-solving skills and a curious mindset to identify and resolve complex technical challenges
- Proficiency with programming languages such as JavaScript or Python
- Experience with GitHub and/or GitLab is a plus
- Experience/understanding of AWS, Azure, or GCP is a plus
- Familiarity with the MEDDIC Pre-Sales/Sales methodology is a plus
- Smartsheet certified is a plus
- IT User/System Management certification (ITIL Certification) or equivalent is a plus
- Willing to travel periodically based on customer and business needs
- Bachelors (BA/BS) degree preferred
What the job involves
- Smartsheet is looking for a Technical Solutions Engineer, EMEA who will provide technical guidance throughout the sales process
- We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work
- We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential
- This high profile role is part of the Solutions Engineering team
- Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value
- Build proof of concepts to demonstrate the capabilities of our products and services to customers
- Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions
- Be a technical SME for the Presales organization
- Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs
- Be a recognized Smartsheet technical expert and develop relationships with partners on the Product and Engineering teams
- Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers
- Work with Product Management and Operations as the customer advocate on technical feature requests. As part of the role you will help promote the product vision to make sure it is always aligned with our customer’s signal
Salary benchmarks
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$58.7m
SERIES F
May 2014
$35m
SERIES E
Total funding: $126.1m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- Monthly contributions toward your pension
- Mployer-paid Private Medical and Dental, additional cost for family members
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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