Solution Architect, Gentrack
Airport Systems
Cleantech solutions for utilities
Be an early applicant
Cleantech solutions for utilities
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To provide leading utilities across the world with innovative cleantech solutions.
Role
Who you are
- Bachelor’s degree (or equivalent experience) in Computer Science, Systems Engineering, Software Engineering, or a related technical discipline
- 5+ years’ experience in Pre-Sales Engineering roles, Solution Architecture or system engineering
- Proven experience leading technical solutioning for bids and proposals in airports or a similar mission critical environment
- Strong understanding of system architecture, integration patterns, and cloud-based platforms
- Experience working across Sales, Product, and Delivery functions
- Excellent written and verbal communication skills, with confidence presenting to senior stakeholders
- Strong analytical and problem-solving capabilities, with a proactive and structured approach
- Experience delivering solutions across a mix of SaaS and on premise deployments within mission-critical environments
- Proven involvement across the full solution lifecycle in mission or safety-critical operational settings, from pre-sales through to implementation and support
- Experience working within procurement frameworks and highly structured tender processes, including formal RFP/RFI responses
- Strong understanding of governance, compliance, and risk considerations in regulated or operationally sensitive environments. Integration technologies including REST APIs and message-based architectures
- Software development lifecycles and agile delivery methodologies
- Familiarity with airport operational systems such as AODB, Resource Management, Revenue Management, Passenger Forecasting, or similar real-time operational platforms
- Design and govern integrations between Veovo systems and external stakeholders such as ANSPs, Airport groups and Airports
- Confident negotiator, able to balance customer needs with business constraints
- Calm and effective under pressure, particularly in bid and deadline-driven environments
What the job involves
- The Airport Systems Solution Architect is a senior, customer-facing role responsible for shaping, owning, and governing end-to-end technical solutions across Veovo’s airport technology portfolio
- The role has a strong focus on pre-sales activity, working closely with Sales, Product, and Delivery teams to ensure that proposed solutions align with customer business outcomes, Veovo’s product strategy, and delivery capability
- By acting as the technical authority during the sales cycle, this role ensures that solutions are commercially viable, technically robust, scalable, and aligned with Veovo’s long-term platform roadmap
- The role will work across a range of airport operational and revenue systems, including Resource Management Systems (RMS), Airport Operational Databases (AODB), Flight Information Display Systems (FIDS), and revenue management platforms
- It will also support solution design involving integrations between these systems, wider airport or airline systems, and Veovo’s passenger flow, queue management, and analytics solutions
- Acting as the technical bridge between Product, Delivery, and customer teams, you will help ensure system architectures are scalable, maintainable, and aligned with the wider product roadmap
- By strengthening the link between product and delivery, this role supports customer implementations that are consistent with Veovo’s strategic platform direction while addressing complex operational and integration requirements
- Act as Enterprise Solution Owner for new business and expansion opportunities across EMEA
- Lead technical discovery with airport customers, translating operational and commercial requirements into enterprise-level solution architectures
- Own the design for bids and proposals, including scope definition, system architecture, potential for partnering with other organisations, integrations, data flows, infrastructure, and non-functional requirements
- Provide technical thought leadership within bids, including authoring and reviewing solution descriptions and leading technical bid reviews and approvals
- Present and demonstrate solutions to senior airport stakeholders, including executives, operations, IT, and commercial teams
- Serve as design authority, ensuring proposed solutions align with Veovo platform standards, security principles, and product roadmap
- Act as a trusted technical advisor to customers throughout the pre-sales lifecycle
- Ensure continuity from pre-sales into delivery by collaborating with delivery teams during handover and early implementation phases
- Collaborate closely with Product, Cloud Management, and Technical consultants throughout the solution lifecycle
- Maintain and support high-quality technical requirements, system architectures, and integration specifications across internal modules and third-party components
- Identify and resolve system-level design issues early in the project lifecycle to reduce rework and post-deployment defects
- Provide technical oversight for system deployments and integrations, ensuring scalability, maintainability, and security best practices are followed
- Contribute to continuous improvement initiatives around system design, documentation quality, and integration methods
- As a global organisation, we collaborate with customers and colleagues across multiple time zones, and the role may require travel
Salary benchmarks
Our take
Gentrack provides customer relationship management and billing software solutions to the utilities industry. In particular, it focuses on providing modern, 'cleantech' solutions - an approach which allows its clients to benefit from both increased efficiency and greater sustainability. As world industries set ambitious net zero carbon targets in response to a mounting climate crisis, Gentrack has found its services consistently in demand since its founding in 1980.
With direct competition from the likes of Ecrion and Apptivo, Gentrack must constantly strive to keep ahead of its rivals. However, its solutions have already been backed by some key clients in the market, with a particularly strong base among energy suppliers in New Zealand and Australia. As energy prices rapidly increase due to political instability in Europe, Gentrack has also expanded its presence strongly in the United Kingdom, forming partnerships with the likes of Marble Power, ENGIE, E.On and npower.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Mar 2019
$0.2m
SEED
Total funding: $0.2m
Company HQ
London, UK
Additional info
- Further offices in USA, Singapore, Australia and New Zealand.
Leadership
Gary Miles
(CEO)Co-founded jNetX in 2001, where they served as CEO for 8 years. Joined Amdocs in 2009, first as Division President & CTO and then as CMO & President of Business Services. Joined Gentrack in 2020 as CEO.
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