Payroll Administrator, Live Nation
3 days a week in office (Farringdon, London)
Entertainment events promoter and producer
Job no longer available
Entertainment events promoter and producer
1001+ employees
Job no longer available
3 days a week in office (Farringdon, London)
1001+ employees
Company mission
Live Nation's mission is to help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Must have solid experience running end to end payroll in a fast-paced environment
- Intermediate to Advanced user of Microsoft Excel and Outlook essential
- Must possess excellent communication skills, both written and verbal, and thrive in both independent and collaborative settings
- Ability to prioritise, manage time and work effectively in a fast paced and changing environment with guidance from the Payroll Manager and wider payroll team
- CIPP Qualification (or working towards) desirable
- Zellis ResourceLink experience desirable or use of large payroll software
- Case Management System especially Zendesk desirable
- Experience working in a bureau environment processing multiple PAYE companies at the same time
- Ability to work independently and collaboratively as part of a small team
- Effective root cause analysis, problem solving and suggestion of improvements to prevent recurrence of any issues
- Flexibility in working times to accommodate timetable for payroll cycle
- Ability to travel to London office 3 times per week
- Eager to continually learn and to keep pace with changes in payroll legislation and best practice
What the job involves
- Reports to: Payroll Manager
- As the Payroll Administrator, you'll be the 1st point of contact for all employee pay queries
- Using Zendesk, you'll efficiently investigate, resolve, or escalate issues in a timely manner
- Your sharp eye will ensure data accuracy as you prepare, upload, and review payroll information in our system
- You'll run critical reports, meet deadlines with precision, and maintain comprehensive recordkeeping for audits
- Collaboration is key, so you'll actively respond to queries from internal stakeholders while verifying manual calculations and initiating payment requests
- In this role, your attention to detail and commitment to confidentiality are essential for safeguarding sensitive data and ensuring employees receive their pay accurately and on time
- The LNE payroll team processes payroll for approx. 3,500 workers in the UK covering a variety of salaried, hourly paid and casual contract workers across 15 companies
- First point of contact for employee pay queries, investigating, resolving, or escalating the matters as required in a timely manner
- Supporting Payroll Team to ensure employees are paid accurately and on time in line with agreed deadlines
- Collating payroll change data, completing input sheets, and making sure peer checks are carried out
- Ensure Payroll Controls are followed including verification of data approvals before uploading to payroll
- Communicate effectively with management, internal stakeholders and employees at all levels by providing clear summaries, interpreting feedback, and suggesting solutions to key issues
- Professional correspondence with the 3rd party payroll processor and other 3rd parties such as HMRC, Courts and DWP etc
- Uploading accurate data to the payroll system on time
- Maintaining confidentiality and make sure sensitive files are protected appropriately
- Ensuring all data input is stored correctly for audit purposes
- Supporting the Payroll Manager with regular audit checks and collating data for any internal or external checks
- Maintaining up to date knowledge of payroll legislation and internal policies
- Reporting errors to the Payroll Manager and correcting promptly
- Checking manual payroll calculations and raising ad-hoc payroll payments as required
- Ensuring that payroll reports are created and distributed to the business and third parties as necessary
- Assisting the Payroll Team in all ONS and other 3rd party requests, completing data accurately and on time, ensuring the company’s compliance
- Ad-hoc tasks required by the Payroll Manager from time to time
Application process
- APPLICATION DEADLINE: 6th March 2025
Salary benchmarks
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
Company values
- Live for artists - Artists are the heart of what we do and we have deep reverence and respect for their creativity. We believe live music is vital to art and culture which is why in 2019, we paid artists more than $6 billion, making Live Nation by far the largest financial supporter of musicians. Beyond global touring deals and festival performances, our Artist Nation group offers services such as management, business marketing and consulting to artists across all genres
- Live for decentralisation - We don’t believe in bureaucracy and we don’t mandate synergy. We keep our corporate teams small, because we trust that our decentralized divisions know how to make the best decisions for their businesses in real time
- Live for ideas - Part of working in a creative industry is imagining what could be and exploring the possibilities. We encourage everyone at Live Nation to dream big and email our CEO with ideas to move our business forward
- Live for entrepreneurship - Employees who thrive here are self-starters who are experts at what they do. While we give a tremendous amount of independence to our employees, we are also precise and exacting about performance. There is no hiding behind process here. You are evaluated on your results and concrete contributions to our business
- Live for focus - We have a long “To Do” list but an even longer “Not To Do” list. As the demand for live events continues to grow across the globe, we have to stay focused on our core mission of connecting artists with their fans for those magical hours of live music
- Live for talent - We believe talent comes from any place or background. This is not a place for elitists. We hire people for who they are – hard workers who deliver results and are passionate about what they do
Company HQ
Barbican, London, UK
Articles
Leadership
Michael Rapino
(President and CEO, not founder)They worked for 10 years in various marketing and entertainment capacities at Labatt’s Breweries of Canada. They held several roles at Clear Channel Communications, including President and CEO of Global Music. They were named CEO and President of Live Nation in 2005.
People progressing
Joined as a Financial Accounting Manager in 2017, promoted to Director and then VP of Financial Accounting.
Joined as Executive VP Marketing in 2012, promoted to Senior VP & Head of Marketing after 2 years.
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