Staff IT Engineer, Ashby
$170-240k
Salary shown for US and is dependent on location. For Canada: CA$170K – CA$220K. Other locations may vary. + Equity
More information about location
All-in-one recruiting software
Be an early applicant
All-in-one recruiting software
201-500 employees
Be an early applicant
$170-240k
Salary shown for US and is dependent on location. For Canada: CA$170K – CA$220K. Other locations may vary. + Equity
More information about location
201-500 employees
Company mission
To redefine the applicant tracking system (ATS) category, providing talent teams with analytics, workflows and automation.
Role
Who you are
- A strong belief that end user support is an equally important part of being a well-rounded engineer as building world-class automations
- Deep experience - that means being able to show detailed, specific knowledge and broader architectural understanding - across relevant IT systems (device management, identity management)
- Demonstrated experience of automating the interplay between IT systems and other internal systems, that means handling APIs, MCP servers and glue-code for making disparate systems talk
- Comfort and interest in helping build a stateless internal backend composed of Typescript services, pub/sub queues and APIs for both downstream and upstream applications
- Desire to work in and help build a small team of experts with an open, engaged and radically efficient profile
- The ambition to challenge norms and build for scale and flexibility outside of the expected
- The humility to accept the thoughts and emotions of others as valuable before your own and be vulnerable in front of others
- The wisdom to know when it’s best to apply the above
What the job involves
- Hey! My name is John and I started here at Ashby as IT Manager around 6 months ago, excited to meet you! In that time Ashby has grown from ~250 to 320 folks and the scope of what we’re doing in IT has expanded, with this role we hope to continue the steep trajectory for the team and the world-class support for the company
- Currently the IT team here is just me, we want to grow that team to keep giving the Ashby team world-class service and the most automated, delightful technology to work with during their time at Ashby
- This job spec might look familiar, we previously opened this role as Senior ~2 months ago. After seeing some great candidates (and lots of progress internally with the scope of IT) it became clear we need more than we should expect at a Senior in terms of demonstrated experience and technical ability. We've updated the role and compensation and we're looking to find someone with deeper technical and "foundational" experience than would be expected at a Senior level
- This is fundamentally a technical role which will become the pivotal role in a larger team as we continue to scale. That means you’ll be chatting and helping other Ashby folks directly just as much as you will be throwing JSON blobs around between APIs. We’re looking for someone who is comfortable doing both
- As folks in IT we strongly believe in technology as a great enabling force. We’re always looking for novel ways to tackle problems at the fundamental level and that means we’re looking for someone who sees the world a little differently. You should be able to provide clear examples from previous experience of what innovation and technical excellence can look like in the IT/Client Engineering space
- Finally, the problems we help people tackle daily are as much emotional as they are technical. Whilst it’s great to be able to provide the best technical solution to an issue we strive to be able to deliver emotional catharsis alongside this. That means listening to people, meeting them where they are and providing the reassurance, empathy and the genuine human connection that every great support interaction should have
- I’m the hiring manager for this role and would be the manager for the successful candidate as well
- Own and fix customer issues from ingest through to resolution, whether that’s a one-time fix or a deeply technical project affecting the whole org
- Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world
- Own projects across device management (think Kandji, Crowdstrike), identity management (think Okta, Google Workspace), hardware logistics (think laptop shipping, accessories lifecycle) and user lifecycle (onboarding, offboarding and user changes) to automate manual process and reduce our touchpoints to solely those where the human interaction matters
- Contribute to creating a cohesive, performant and scalable event-driven backend, making data shifting across the business effortless and easy to adopt everywhere
- A sample of what you would be working on:
- Helping end users with their everyday issues, tracing those back to root causes and rolling out fixes that are structural and lasting
- Leading the initiative to build an internal backend that allows for moving data and performing business logic between systems in a way that's scalable, auditable, testable and production-grade
- Using Terraform and Git to make our critical systems (device management, IAM) transparent, self-documenting, audit-ready and auto-deployed
- Defining and implementing authentication rules for users that tie directly and elegantly to the governing policies whilst providing industry-leading security
- Building out role-based access control and birthright access as well as owning and tackling the people-data challenges that stem from this
Application process
- We'll be keeping this role open until it's filled. This is different from the previous (Senior) posting where we used cohort hiring, we believe the high bar for a Staff level means we need to optimise for getting the most eyes on the posting
- That means if you're reading this posting the role is open and you're welcome to apply
- There are no auto-reject rules on this role. If you apply your application will be reviewed by a human with AI help
- We will reply to every application letting you know whether we'd like to advance or not
- Considering the large volume of applications we won't be able to give specific feedback at this point. Apologies but we want to be thoughtful and considered with any feedback we do provide and we can't do this at the application phase
- If you're invited to continue with the application - congratulations! Here's what will happen next:
- You will be invited to book time in for a 20 minute screen call. We'll be looking for answers to initial questions like:
- Are your compensation and job role expectations aligned with this role?
- Why do you want this role?
- Can you clearly and crisply convey both your technical and social capability to excel in this role?
- Are there outstanding questions we can answer?
- Assuming this goes well we'll invite you back for a longer (60 minute) hiring manager interview with me. In this interview we will:
- Dive much deeper in to your background and try and tease out concrete examples of technical ability
- Test your ability to think more broadly and ambitiously about what excellence looks like in IT
- Answer any deeper questions you might have now we're further into the process and you have more context on the company and tech stack
- The next stage is a take-home test which has the following format:
- Given a broad problem area, propose a technical spec on how you would ideally fix this
- Speculate on feedback you might receive and answers you might give from both technical and non-technical peers
- Following this, you'll get to meet some more of the team! Specifically you'll have a cross-functional interview where you'll meet:
- Someone from the People function who will have some questions about interacting with the People team and how to build a successful relationship across functions
- Someone from the Support function who will ask about how best to delight customers and provide the best experience possible in a sustainable way
- As a final step, you'll have a chance to meet with Abhik who will be completing a final appraisal of your fit for the role. This is also a great opportunity to answer any burning questions you might have about Ashby from someone with all of the context!
Our take
Reportedly, 50% of employers don’t use applicant tracking systems, largely because of blockers with implementation or insufficient buy-in from top management. Ashby's co-founder and CEO, Benji Encz, experienced first-hand how existing solutions failed to support hyper-growth hiring needs whilst working at PlanGrid, which is in part what led to the creation of the company.
Ashby is looking to redefine the ATS category - providing talent teams with analytics, workflows and automation - and intends to replace solutions from well-established vendors like Greenhouse and Lever with algorithms. The company's AI can schedule interviews and infer demographic data, which clients use for aggregate analyses of DEI hiring metrics.
The market for recruitment software could potentially reach $3.5 billion by 2030. Unsurprisingly, there is now a growing number of startups emerging to compete for a slice of it. Despite the crowded market and having only emerged from stealth in 2022, Ashby has already secured over 500 clients (including high-profile customers like Notion and Figma). The company has also attracted impressive funding, which will be used to expand its product offering beyond what is typically expected from an ATS and grow its customer success and community initiatives.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2025
$50m
SERIES D
Jun 2024
$30m
SERIES C
Total funding: $114.7m
Company benefits
- Unlimited PTO with four weeks recommended per year
- 10-year exercise window for stock options - you shouldn’t feel pressure to purchase stock options if you leave Ashby, do it when you feel financially comfortable
- Generous equipment, software, and office furniture budget
- $100/month education budget with more expensive items (like conferences) covered with manager approval
- Twelve weeks of fully paid family leave 🇺🇸
Company HQ
SoMa, San Francisco, CA
Leadership
Benjamin Encz
(Co-Founder & CEO)Previously the Director of Engineering and Part-Time Recruitment Operations at PlanGrid. They also worked as a Software Engineer at Make School and was a Lecturer at Baden-Wuerttemberg Cooperative State University (DHBW).
Abhik Pramanik
(Co-Founder & VP of Engineering)VP of Engineer at Ashby. Previously a Senior Product Manager at Lob and a Senior Product Manager at PlanGrid.
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