Manager of Account Management, Tubi
$120-143k
+ Annual discretionary bonus
3 days a week in office
Free TV and movie streaming service
Open for applications
Free TV and movie streaming service
501-1000 employees
Open for applications
$120-143k
+ Annual discretionary bonus
3 days a week in office
501-1000 employees
Company mission
To free the world’s entertainment to super-serve audiences and advertisers everywhere.
Role
Who you are
- Bachelor’s degree from an accredited university or equivalent work experience
- Minimum of 6 years of experience in digital advertising, ideally in account management or client services, an emphasis in the digital video landscape is preferred
- Minimum of 2 years of people leadership experience
- Demonstrated experience in onboarding and training new team members
- Experience working with third party ad servers, measurement companies, and data providers
- Strong ability to mult-task and operate in a high pace environment
- Highly organized and efficient
- Strong written and verbal communication skills
- Ability to problem solve and provide proactive, dynamic solutions
What the job involves
- We are looking for a dynamic and strategic thinking manager of our Client Services team in the New York office
- Reporting to the Director of Account Management, this person will be responsible for working closely with the account management team to enhance their client work in providing best in class service across a list of Fortune 500 clients
- The Manager of Account Management will focus on the day to day success of the team by providing support, guidance, and expertise to the team’s activities
- Lead the day-to-day management of the East Coast Account Management team, fostering a culture of excellence, accountability, and collaboration
- Coach and develop Account Managers and Specialists through regular feedback, 1:1s, and performance reviews—empowering them to deliver best-in-class client service
- Partner closely with Account Executives and Sales Leadership to align on revenue goals, client needs, and strategic opportunities across a portfolio of Fortune 500 clients
- Gain a deep understanding of each Account Manager’s book of business; balance workloads and optimize team resourcing to ensure efficiency and coverage
- Oversee flawless campaign execution, including pacing, delivery, troubleshooting, and billing accuracy, while maintaining operational and process excellence
- Collaborate cross-functionally with Sales, Ad Operations, Media Strategy, and Product teams to resolve delivery issues, improve workflows, and roll out new tools or ad formats
- Build and maintain strong client relationships—joining key calls for escalations or strategic updates and identifying opportunities for upsell or optimization
- Ensure team adoption of national initiatives, new products, and client-facing programs in partnership with the Director of Account Management
- Lead onboarding and training for new hires in the New York office, ensuring consistent understanding of process standards and service expectations
- Monitor key success metrics such as campaign performance, client satisfaction, team engagement, and SLA adherence to drive continuous improvement and business growth
Our take
Tubi is a streaming service that was founded in 2014 with the mission of offering subscribers premium television and movies for free. To achieve this, the streaming service relies on ad revenue to support its extensive content library. Rather than focusing on producing original content, Tubi emphasizes acquiring the right to preexisting shows and movies.
Leveraging a business model centred on ad-supported streaming, Tubi has successfully disrupted the highly competitive industry. This approach has resonated with audiences, helping the service amass 51M active subscribers worldwide.
With its recent expansion into the UK, Tubi is poised to tap into a new and diverse audience, further solidifying its position as a major player in the ad-supported streaming market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$25m
LATE VC
May 2017
$21m
SERIES B
Total funding: $76m
Company benefits
- Healthcare Coverage: We offer medical, dental, and vision coverage, effective from day one
- Family Support: We’re proud to support families of all kinds, and offer generous parental leave, childcare support, and eldercare assistance whenever you need it
- Wellness Programs: Monthly wellness reimbursement, generous time off, and additional Tubi Holidays help us support mental and physical wellbeing for you and your family
- Continuing Education: From education reimbursement to leadership development to certification support, we’re invested in developing our talent so you can take your career to the next level
- Financial Support: We offer resources to help keep you financially fit and invested in your future, from our highly-rated retirement savings matches to financial advisors and planning services
Company HQ
Financial District, San Francisco, CA
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