Named Account Executive, Salesforce
Higher Education
$138.8-210.2k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$138.8-210.2k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers
- Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
- Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission
- A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
- Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
- Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
What the job involves
- As a Named Account Executive specializing in selling into Higher Education customers you will play a critical role in establishing and nurturing strong relationships with these organizations
- Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives
- Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents
- Cultivate and maintain enduring relationships with Higher Education clients
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
- Provide regular progress updates to management regarding client accounts
- Monitor and report on key performance metrics, including client retention and revenue growth
- Maintain a high level of client satisfaction by consistently exceeding expectations
- Work collaboratively with internal teams to devise solutions for complex challenges
- Address and resolve client issues in a timely and efficient manner
- Keep clients informed about new product features, updates, and enhancements relevant to their needs
- Identify growth opportunities within existing accounts and work towards expanding Salesforce services
- Collaborate closely with clients to formulate customized account strategies
- Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
- Stay informed about industry trends, government regulations, and competitive offerings
- Develop an in-depth understanding of Salesforce products and solutions
- Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
Salary benchmarks
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