Data Analyst, Tillster
$85-100k
+ Stock options
No Visa Sponsorship
Ordering & customer engagement solutions for restaurants
Open for applications
Ordering & customer engagement solutions for restaurants
201-500 employees
Open for applications
$85-100k
+ Stock options
No Visa Sponsorship
201-500 employees
Company mission
To empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.
Role
Who you are
- Bachelor’s degree in a quantitative area such as Math, Statistics, Computer Science, Engineering, or equivalent experience
- Minimum of 1-2 years of experience in similar role
- Excellent SQL skills
- 1-2 years of experience on AWS or Google cloud technologies (Redshift or BigQuery)
- 1+ years’ experience in developing end to end business intelligence solutions, including data warehousing and business intelligence tools, techniques, and technology
- Proven analytical and quantitative skills (including ability to effectively use business tools such as Excel, Tableau, Looker) and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
What the job involves
- In the role of Data Analyst, you will work across Data Analytics, Data Engineering, BI Engineering related tasks, exercising excellent problem solving, data wrangling and analytical storytelling
- You will be responsible for helping to transform data from our services and existing reports and Tableau dashboards into consumable data Explores and dashboards in our platform
- You will play a crucial role in enabling data democratization inside Tillster and with our customers -- owning the implementation, improvement, and maintenance of our data products
- This includes partnering and consulting with business teams to provide guidance and assistance in creating and streamlining Looker or equal style reports and underlying ETL pipelines
- You will collaborate across the organization, with business, market, customer and consumer focused leadership and team members alike
- It is an opportunity to solve complex business, technology, customer, and consumer challenges and realize globally impactful wins!
- Develop and present analyses, actionable insights & recommendations to key stakeholders including senior executives & customers in forums and periodic business review meetings
- Explore data to find actionable insights through funnel analysis, user segmentation & cohort analysis (and other modeling approaches)
- Conduct A/B Tests to help the development teams optimize and enhance Tillster’s products, as well as helping customers take decisions on how they conduct their business
- Develop and maintain data pipelines to support various data needs for internal or external data consumption
- Identify and implement new capabilities and best practices to develop and improve self-service and automated data analysis processes
- Develop and update clear, high performing Explores and dashboards for business stakeholders such as Marketing, Product, Finance, Engineering, Sales, Account, and Support/Operations
- Create new Explores to enable non-technical analysts to access data, build dashboards, and solve critical business challenges on Looker technology
- Create new complex dimensions and measures for analysts to meet their business needs
- Help create and maintain coding standards (style guides, etc.) and perform code reviews for other BI developers or technical analysts
- Update production explores and dashboards to ensure consistent and accurate data as underlying data warehouse changes
- Promote and ensure the use of a common semantic layer, data definitions, and metric calculations across all business areas
- Maintain Tillster Data infrastructure
- Write SQL, build derived tables, and work with data engineering to ensure queries are performant, maintainable, and consuming cloud computing resources most efficiently
- Ensure project: model: view structure is optimized to handle internal and external multi-tenant access and re-architect as needed for growing business use cases
- Optimize performance through re-architecting as needed
- Maintain existing data pipelines
- Develop LookML in Looker
- Troubleshoot Jenkins orchestration jobs
- Modify SQL and Python code for ELT process to load data into Redshift
- Other duties as needed, required, or directed
Application process
- Recruiter interview with a Talent Acquisition Specialist
- Interview with Data Analytics Team
- Final interview with our VP Data
Our take
Tillster offers a digital ordering and engagement solution tailored to restaurants, allowing them to boost revenue, streamline operations, and enrich customer interactions. The company's "Digital Dish" launch further expands its offerings, providing restaurant brands and professionals with a platform to explore essential topics such as digital ordering, operational efficiency, loyalty programs, and technology trends.
Through its blend of original research, executive perspectives, and industry analysis, Tillster equips brands with actionable insights and proven strategies to navigate the dynamic restaurant landscape, ushering in a new era of dining experiences. Serving over 100 global and regional brands, including Burger King, Jollibee, and Baskin-Robbins, Tillster is a trusted partner in driving success in the industry.
Beyond providing solutions, Tillster fosters a collaborative community of industry leaders, facilitating the exchange of ideas and insights. With a commitment to empowering restaurants to overcome challenges, embrace technology, and achieve greater profitability, Tillster remains at the forefront of innovation in the evolving dining landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2010
$14.5m
EARLY VC
Sep 2004
$12.5m
SERIES C
Total funding: $33.8m
Company benefits
- Equity: All Employees within the U.S. are eligible to participate in the Stock Option Plan
- Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program ("EAP") and Optum Care 24-hour confidential medical counselling services
- Holidays: The company observes ten (10) paid holidays per calendar year
- Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees can earn pro-rated PTO
- Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
- Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities
Company values
- Put customers first
- Collaborate
- Innovate
- Operate from data
- Drive results
- Own it
- Be passionate and have fun
Company HQ
Sawtelle, Los Angeles, CA
Leadership
Paul Sidlo
(Founder)Graduated from Ohio State University with a BA in Communications. Previous Founder and Executive Creative Director at REZN8, and CMO at XNRGI.
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