Credit Controller, Lantum
£30-35k
More information about location
3 days a week in office
Healthcare workforce management platform, reducing spend, admin and empowering healthcare staff
Job no longer available
Healthcare workforce management platform, reducing spend, admin and empowering healthcare staff
21-100 employees
Job no longer available
£30-35k
More information about location
3 days a week in office
21-100 employees
Company mission
To transform how healthcare organisations and staff work together by using technology to solve this.
Role
Who you are
- We’re seeking a skilled and motivated Credit Controller with 2+ years of experience (open to candidates with less experience who demonstrate the right aptitude) who thrives in a collaborative environment and brings a strong sense of initiative
- Financial Knowledge: You have a foundational understanding of finance processes, with specific experience in credit control within high-volume environments. You’re proactive about streamlining processes, implementing effective credit control measures, and can develop policies as needed
- Positive Team Contributor: You bring enthusiasm and a growth mindset to each task, contributing to a positive team dynamic and embracing opportunities to learn
- Strong Communicator: With excellent communication and interpersonal skills, you’re confident in engaging with clients over the phone to resolve overdue invoices effectively and professionally
- Composure Under Pressure: In a fast-paced setting, you stay organised and focused, managing multiple priorities while maintaining high-quality results
- Data & Spreadsheet Proficiency: You are skilled in Excel and Google Sheets, comfortable handling large datasets, and can derive insights to support credit control
- Software Proficiency: Demonstrated ability to work effectively with various financial and data software. Prior knowledge of Xero and Looker is an advantage
What the job involves
- We are looking for a dedicated Credit Controller to join our Finance team in London
- In this role, you will play a crucial part in managing credit control processes, actively pursuing outstanding debts, and optimising cash flow to support the company’s growth
- You will be joining a Finance team of 4, reporting to the Finance Manager
- You will have the chance to work closely with teams across the business, including Customer Support and Operations
- This is a fantastic opportunity to join a dynamic tech business, where you can make an impact while advancing your career in Finance
- Debt Collection and Follow-up: Actively manage and chase outstanding debt via email and phone, confidently engaging clients to reduce overdue balances and optimise cash flow. Oversee the use of our automated workflows and debt tracking tools to ensure timely follow-ups on unpaid invoices
- Accounts Reconciliation: Accurately record and allocate incoming payments in Xero daily. Regularly update and reconcile the aged receivables tracker, ensuring comprehensive notes on all accounts. Conduct monthly reconciliations between the billing system and Xero to maintain ledger accuracy and escalate legal actions as required
- Customer Queries and Dispute Resolution: Respond to client inquiries professionally within agreed service levels, handling all requests for account statements, invoice copies, and resolving disputes promptly to ensure consistent collections. Maintain a high standard of service in all communications, both written and over the phone
- Invoice and Credit Management: Prepare, issue, and manage customer invoices and credit notes. Process any invoice changes accurately within the system to ensure up-to-date and accurate client billing
- Reporting and Insights: Generate weekly and ad-hoc management reports that provide a clear overview of aged receivables and collection trends, supporting informed decision-making on cash flow and credit management
- Payment Operations Support: Assist with daily payment runs to clinicians, ensuring the accurate and timely distribution of funds as part of the finance team’s daily operations
- Process Improvement and Policy Development: Actively participate in projects aimed at enhancing cash collection processes, contributing ideas for policy development and improvements in credit control procedures
- Team Collaboration and Guidance: Work closely with the Customer Support team, providing finance-related guidance and addressing cross-functional questions to support seamless service delivery
- General Finance Administration: Support the finance department with administrative tasks that enhance team efficiency, contributing to the overall organisation and operational flow of the department
Application process
- Talent Screen: We’ll book you in for a quick introductory chat, and to answer any initial questions you might have
- Meet your manager and team: We’ll book you in for a first interview with your potential future manager, and a senior member of the Finance team, so you can learn more about the role and we get a deeper understanding of your experience, along with asking a few scenario questions, which enables you to bring your skills to life
- Values Interview: You’ll meet more members of the team to talk about the Lantum Values. This will be an opportunity for them to ask competency questions and also the chance for you to ask questions about life at Lantum
Salary benchmarks
Our take
The NHS is facing huge financial pressures. An area that's been targeted in recent years is the billions the NHS spends on sourcing temporary doctors, known as locums, largely via agencies which take large fees.
Lantum's business model has changed since launch. It was originally a marketplace which helped healthcare providers connect with vetted temporary staff when they found gaps in their shifts. It has since become a wider platform for NHS workforce management.
Their software helps healthcare organisations fill the maximum number of shifts, by enabling them to manage their own network of clinicians and introducing them to new clinicians in the area. In 2021 they supported over 3,000 healthcare organisations, saving the NHS over £30 million.
Having already introduced the service for smaller clinics, they now aim to introduce it to hospitals as well as expanding the service to all healthcare professionals – including nurses and receptionists.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
48% female employees
-6% employee growth in 12 months
Company
Employee endorsements
Meaningful work
"Trying to radically transform how staffing and scheduling works in healthcare is a big task with huge rewards. If something you worked on can help..."
Funding (last 2 of 5 rounds)
Mar 2022
$15m
LATE VC
Sep 2019
$0.8m
CONVERTIBLE
Total funding: $27.7m
Company benefits
- 🖥️Home office set up - £200 stipend towards home office equipment to support remote working
- 🏠Hybrid work structure - 3 days in the office per week
- 🌈A vibrant and fun WeWork office space
- 💆♀️Health Cash Plan: - Cash refunds for physio, dental, and other health related costs - An Employee Pricing Program that grants you access to special, non-public discounts to gyms and top retail brands - Plus access to a 24/7 counselling and support helpline
- 🧓Pension - Lantum matches 4% of your salary into your pension pot!
- 🌴Holiday - 25 days holiday + 1 additional day of birthday leave
- 🧠Wellbeing Support - Access to Spill, a mental health support app and 1 day wellbeing leave
- 🌱£500 Learning and development budget each year to drive your own development
Company values
- More than me
- Care a lot
- See it through
- Think around corners
- Bounce back and learn
Company HQ
London, UK
Articles
Leadership
Ishani Patel
(Co-founder)Qualified Doctor, with ~15 years of experience at the NHS and at the Royal College of General Practitioners
Melissa Morris
(CEO)Previously a Business Analyst at McKinsey, then worked as a Strategy Analyst for the NHS
Diversity, Equity & Inclusion at Lantum
Danielle Potton (Talent Partner)
- At Lantum we strive to establish and maintain a culture which champions diversity, equity and inclusion. Promoting a psychologically safe environment in which all employees can bring their whole, authentic selves to work.
- Our DE&I strategy first published in September 2020 stated our 3 key goals: 1. To champion diversity, equality & inclusion at Lantum 2. To provide accessible education on DE&I to our team 3. To decide who we are and how we want to be seen as a company
- To help facilitate this, our DE&I Taskforce hold monthly meetings in which we aim to: - Gain an understanding of the ‘as is’ picture in relation to DE&I. How are people feeling? - Design and drive initiatives to create a diverse and inclusive culture within Lantum - Provide a forum to discuss what we see happening both within and beyond Lantum and take action to influence whatever we can
- Danielle says.... “I firmly believe that cultivating an open environment, where people feel valued, seen and at all times able to be their authentic selves, is the driving force behind any meaningful change. Through joining the DE&I taskforce, I’m hoping to help nurture that environment in Lantum and support the team in driving this change.”
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