Senior Product Manager, Step
Credit
+ Stock
Mobile banking that helps build credit
Posted today
Mobile banking that helps build credit
201-500 employees
Posted today
+ Stock
201-500 employees
Company mission
To create a bank that gives users the tools to become smarter with their money and reward them along their financial journey.
Role
Who you are
- 8+ years of product management experience, preferably in consumer fintech or credit products
- A track record of scaling consumer credit products, from ideation to launch and growth
- Strong analytical skills, with experience using BigQuery, Looker, Segment, Mixpanel, or similar analytics tools
- Exceptional written and verbal communication skills, with the ability to influence and align stakeholders
- Deep customer empathy and a passion for building products that deliver real value
- A proactive, outcome-oriented mindset with a bias for action
- Bonus: Background in software engineering or technical product management
What the job involves
- As a Senior Product Manager, Credit, you will own the end-to-end development of our lending products, shaping the roadmap to align with Step’s broader business goals
- You’ll use data-driven insights to define priorities, work cross-functionally to execute product strategies, and collaborate with external lending partners
- Over time, you will build and lead a team of product managers, each specializing in different areas of credit
- Define & Drive Strategy – Partner with leadership to refine Step’s credit product vision and strategy, ensuring alignment with customer needs and business objectives
- Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments
- Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external lending partners to build, launch, and scale products
- Optimize & Iterate – Monitor key product metrics, measure impact, and iterate based on learnings to continuously enhance the customer experience
- Lead & Grow a Team – Recruit, mentor, and develop a team of product managers as our credit product suite expands
Our take
Thanks to an increasingly mobile-native and plugged-in younger demographic, fintechs have a new market to play for: teens and young adults. It’s led to fierce competition, but Step is one of the players leading the pack.
Step’s offering is a fee-free, interest-free visa card, with instant payments and easy account management that is optionally controlled by a parent (or sponsor). The idea is to offer a relatively low-risk sandbox in which young people can build up financial literacy along with a good credit score, whilst enjoying the benefits of digital banking.
The well-funded teen banking service Copper is hot on Step’s heels, however, with both racing to add high-demand stock and crypto investments to their offerings. Onu and Acorns also offer investment opportunities for younger users, and Greenlight has carved out a strong (albeit more traditional) niche focusing on account security.
Some savvy TikTok marketing by Step, along with flashy backing from celebrity investors, has helped it rapidly onboard over 3M users and cultivate strong name-brand recognition among its social network-native demographic. Much depends on how fast it can bring new features to market, but with unprecedented funding awarded to Step in 2022, it is well-equipped to do so through a scale-up of its product infrastructure.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2021
$100m
SERIES C
Dec 2020
$50m
SERIES B
Total funding: $176.3m
Company benefits
- Competitive Medical, Dental, Mental Health & Wellbeing benefits
- 12 weeks paid parental leave, baby bonus to support unexpected expenses and flexible return to work
- 401k Retirement Plan
- Annual Professional Development Reimbursement Program
- Flexible Work From Home and Time Off Policy
- Stock Options
Company values
- Team First
- Be customer obsessed
- Move with urgency
- Act as owners
- Break the norm
Company HQ
Ventura, Palo Alto, CA
Articles
Leadership
CJ MacDonald
(Co-Founder & CEO)Originally worked in Senior Sales and Business Development roles at Synapse, LiveOps, and Luminate, the latter of which was acquired by Yahoo. Subsequently co-founded Gyft, ultimately acquired by First Data.
Alexey Kalinichenko
(Co-Founder & CTO)Previously a Software Engineer at Microsoft and Google, before moving into a Senior Engineer role at Square. Left to serve as CTO for Token.
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