Sales Support Specialist, Riverlane

• Experience in a sales support, sales operations, or commercial coordination role
• Hands-on experience with a CRM (Salesforce strongly preferred) for data entry, hygiene, and basic reporting
• Strong Excel skills for pipeline tracking and reporting; comfortable with Word, PowerPoint, Outlook, and Teams/Zoom
• Excellent organisational skills and comfort managing a demanding, changing workload with competing priorities
• Excellent written and verbal communication skills
• Ability to absorb information quickly and adapt calmly to last-minute change
• Self-motivated, proactive, and genuinely enjoys supporting a team through fast-paced change
• Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply - you may be a great fit, even if you don’t meet every single qualification. We’d love to hear from you

Desirable

• Riverlane is looking for a Sales Support Specialist to join our growing Commercial and go-to-market team in the UK. This role exists to keep the commercial engine running smoothly: clean pipeline data, reliable reporting, and well-coordinated deal admin, so our Business Development team can focus on customers and closing
• You'll work closely with the Commercial team (currently four and growing), acting as the operational backbone across CRM hygiene, sales reporting, finance liaison, and meeting/document coordination. This is a hands-on, detail-oriented role suited to someone who enjoys structure, spreadsheets, and making sure nothing falls through the cracks in a fast-moving scale-up
• Reporting into the Commercial team, this role has the potential to evolve as we scale globally, with scope to grow into a broader sales operations remit over time
• Pipeline & sales reporting
• Own day-to-day hygiene of Salesforce and other CRM tools: keeping opportunities, close dates, and account plans up to date
• Check consistency across reporting tools (spreadsheets, account plans, Salesforce) and flag misalignments to the BD team
• Support document preparation for tracking sales pipelines, forecasts, and forward-looking revenue, working with the commercial team to reconcile projections
• Liaise with Finance on targets for the next 6/12 months, including checking close dates and preparing a clean, reconciled view of current targets
• Deal & contract admin
• Basic contract support and administration (Q&A, routine amendments, budget updates)
• Liaise with Finance on invoicing and documentation after sales closure
• Interface with internal support functions (Finance, Legal, PMO) to keep deals moving
• Meeting & team coordination
• Help prepare agendas for BD-led meetings, coordinating material gathering from BD and other teams
• Coordinate meetings, VIP visits, conferences, events, and off-sites
• Diary management and travel booking (UK and international) for the team members you support
• Provide an operational interface with the Riverlane US, Singapore, and other global teams to keep administrative practices aligned
• General
• Quickly establish the varying needs of the team members you support and how best to serve them
• Establish and maintain first-class working relationships with internal and external stakeholders
• Develop a solid understanding of the quantum ecosystem so you can credibly engage with people inside and outside the company

• Please upload a CV and covering letter by clicking 'Apply'. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role
• We review CVs as we receive them and interview as soon as we have applications that look like a good match. We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role