Principal Engineer, Live Nation
Sports Platform Engineering Services
Entertainment events promoter and producer
Open for applications
Entertainment events promoter and producer
1001+ employees
Open for applications
1001+ employees
Company mission
Live Nation's mission is to help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Proven hands-on experience with public cloud platforms, particularly Amazon Web Services (AWS), including infrastructure provisioning and management
- Proficient in scripting languages such as PowerShell, Bash, and Python, with a track record of automating complex workflows and enhancing operational efficiency
- Strong working knowledge of configuration management tools like Ansible, Chef, and Octopus, with experience implementing infrastructure-as-code best practices
- Experienced in the configuration, administration, and optimization of both Windows and Linux server environments
- Solid understanding and practical experience in Active Directory administration and integration in enterprise settings
- Familiar with network storage technologies, including NetApp and Amazon S3, with the ability to manage and optimize storage solutions at scale
- Skilled in virtualization platforms such as Hyper-V, XEN, and VMware, with experience deploying and managing virtual environments
- Experienced in infrastructure provisioning using Terraform or AWS CloudFormation, applying infrastructure-as-code principles for scalable, repeatable deployments
- Hands-on experience with data store and secrets management solutions, including tools like HashiCorp Vault and Consul, ensuring secure and compliant system operations
- Strong experience working with and integrating RESTful APIs, enabling efficient system interoperability and automation
- Experienced in applying SRE principles, including observability, automation, and reliability engineering, to ensure system health and operational excellence
- Demonstrates strong analytical thinking and communicates solutions with clarity, making complex issues accessible to diverse audiences
- Engages deeply with peers and stakeholders to uncover unspoken challenges, offering thoughtful and insightful responses that enhance shared understanding
- Open-minded and proactive in exploring new ideas and approaches, fostering innovation and continuous improvement
- Embraces change and encourages others to adapt by bringing in successful strategies from past experiences across teams
- Maintains a high standard of work under pressure, consistently demonstrating resilience and adaptability in dynamic environments
- Plays an active role in system-wide architectural and solution design, promoting alignment and collaboration across technical teams
- Acts as a connector, sharing effective practices from other teams and contributing to a broader culture of shared learning and innovation
- Leads problem-solving efforts across teams, using sound judgment to integrate multiple perspectives and drive scalable solutions
- Proactively monitors performance, security, and quality metrics to identify and address emerging issues, ensuring focus on high-impact areas
- Exercises strong judgment in selecting the most effective methods and tools for resolving complex problems, aligning decisions with strategic goals
- Delivers consistent high-quality outcomes by maintaining focus on standards and continuously seeking areas for enhancement
What the job involves
- You will be working as part of a cross functional platform team to deliver infrastructure, platform and database services for the Sports ticketing product(s) globally. partnering with product and software engineering teams to ensure alignment on achieving business goals for the global Sports product suite
- Ticketmaster Sport is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management
- You will consult on and help to implement solutions as part of a Product Delivery team
- Enabling teams to deliver software faster by creation of tooling and automation, providing operational support for a range of products, including the delivery of ticketing and associated solutions for major tournaments and high-profile sports clubs and events
- Because our business is online 24/7, you will be required to work out of hours and provide on-call duty on a rota basis
- Partnering with platform leadership to guide technical decision-making and ensure the successful delivery of strategic initiatives
- Driving the reliability, scalability, and performance of infrastructure and software systems across hybrid environments
- Supporting and enhancing existing Windows and Linux platforms, ensuring stability and operational excellence
- Collaborating closely with product engineering teams to design, develop, and deploy new features and platform capabilities to production
- Automating deployments, testing, and infrastructure provisioning using infrastructure-as-code practices
- Designing and implementing resilient, high-availability architectures to meet evolving business needs
- Organizing and communicating project progress effectively, ensuring alignment with stakeholders and delivery timelines
- Leading continuous improvement efforts in system performance, security posture, and compliance, establishing and evolving engineering standards
- Diagnosing and resolving complex technical issues across all layers of the technology stack
- Conducting infrastructure audits, identifying areas for enhancement, and maintaining a prioritized backlog of technical improvements
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
Company HQ
Barbican, London, UK
Leadership
Michael Rapino
(President and CEO, not founder)They worked for 10 years in various marketing and entertainment capacities at Labatt’s Breweries of Canada. They held several roles at Clear Channel Communications, including President and CEO of Global Music. They were named CEO and President of Live Nation in 2005.
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