Senior AI/ML Engineer, Drips

Salary not provided

SQL

AWS

Python

Tensorflow

Azure

NumPy

Pandas

Scikit-Learn

PyTorch

Keras

Senior level

Remote in US

Conversational outreach platform

Open for applications

Conversational outreach platform

101-200 employees

B2BArtificial IntelligenceMarketingBusiness IntelligenceMachine Learning

Open for applications

Salary not provided

SQL

AWS

Python

Tensorflow

Azure

NumPy

Pandas

Scikit-Learn

PyTorch

Keras

Senior level

Remote in US

101-200 employees

B2BArtificial IntelligenceMarketingBusiness IntelligenceMachine Learning

Company mission

To empower brands to engage with customers and drive results the same way we communicate with each other, through a conversational outreach strategy that includes human-like AI-powered SMS, scheduled calling, and voicemail messages.

Job

Company

Role

Who you are

Experience: Five or more years of hands-on experience in AI/ML senior engineering roles focused on Natural Language Processing use cases
Programming: Expert in Python with experience in libraries/frameworks such as PyTorch, TensorFlow, scikit-learn, Keras, Pandas, and NumPy
Data: Experienced in using SQL and working with databases
Education: A degree in Computer Science with specialization in AI or Machine Learning, or equivalent combination of education and work experience
Domain Knowledge: Solid, hands-on understanding of AI and machine learning algorithms, leveraging Deep learning using RNNs, BERT for contextual understanding and Fine-tuning LLMs
Tools/Ecosystem: Experience with deploying AI/ML models in public cloud environments like Azure and AWS, exposure to LLMs, and comfort with DevOps functions related to MLOps pipelines

Desirable

Experience: Experience with intent classification on large datasets, applying unsupervised learning techniques, and executing end-to-end modeling
Education: Ph.D. in any of the areas related to AI/ML or a closely related discipline
Industry Knowledge: Practical experience working in companies dealing with conversational text and voice
Tools/Ecosystem: Experience with Hugging Face models, Onnx runtimes, LangChain, and other modern AI frameworks
Public persona: Contributions to open-source projects, authorship of blogs on AI/ML and other technical areas, or publication of research papers in relevant fields

What the job involves

As a Senior AI/ML Engineer, you will be responsible for designing, developing, maintaining, deploying and monitoring NLP , AI, and machine learning models that drive the core of the Drips Platform and products
You will be part of our growing AI team comprised of AI Engineer, data scientists, and data analysts
You will be collaborating with Engineers, QA, Operations, Product management and other key stakeholders in the company
Design, develop, deploy and monitor NLP AI and Machine Learning models that leverage managed cloud services and home-grown solutions
Troubleshoot and maintain existing AI models to maintain our highest levels of accuracy and performance
Integrate AI/ML models into production pipelines and configure for high levels of scalability and reliability
Collaborate with the Development and QA teams to ensure that the AI/ML components are seamlessly integrated into the rest of the Platform
Work with data scientists and utilize tools, techniques, and industry best practices to efficiently manage large volumes of data
Handle MLOps and automate data retrieval, training, testing and deployment of models in lower environments and Production
With the fast paced and evolving AI landscape, stay on top of the latest AI research and innovations, and apply those to our Platform and products

Our take

Drips is a company that enables businesses to deploy personalized 1:1 conversations at scale, allowing them to optimise outreach across industries like healthcare, insurance, and financial services.

With traditional outreach methods falling short in scalability and efficiency, Drips stands out for leveraging technology that can navigate sensitive data delivery, maintaining compliance while enhancing the customer experience at scale.

Recent growth financing underscores confidence in Drips' vision, enabling the company to bolster product development and expand into new industry verticals. With this support, Drips is positioned to help reshape the future of customer engagement, offering businesses new opportunities to connect with their audiences.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company benefits

Flexible Work Environment: AKA your house! We are proud to be an agile and fully remote team. You'll see us working from coffee shops, couches, basements, RVs, or enjoying the outdoors. See you on Zoom!
Health Insurance & 401k: Our competitive benefits package pays 80% of your premium, giving you access to great Medical, Dental, and Life Insurance Options
Career Opportunities: "TEAM" is one of our core values, and your main role will be to help Drips grow in your area of expertise. Opportunities to cross-functionally train and offer ideas that contribute towards the growth of Drips are not only welcome but also expected

Company HQ

Downtown, Akron, OH

Leadership

Aaron Christopher Evans

(CEO)

Co-founded Drips in 2015 and has served as the CEO since.

Anthony Greco

(CTO)

Has served as the CTO of Drips since co-founding the company in 2015. They have also served as a President at Coder Guru for the past 22 years.

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