Implementation Analyst, Achievers
CA$64-75k
Office located in Liberty Village, Toronto
Recognition and rewards software for employees
Be an early applicant
Recognition and rewards software for employees
501-1000 employees
Be an early applicant
CA$64-75k
Office located in Liberty Village, Toronto
501-1000 employees
Company mission
To change the way the world works.
Role
Who you are
- Experience in a software implementation role, preferably SaaS
- Demonstrated evidence of rapid execution of concurrent short term projects
- Experience with configuring and implementing software applications
- Experience managing and resolving risks and issues
- Demonstrated resourcefulness in setting priorities and proposing new strategies to ensure project delivery
- Excellent written and verbal communication skills with a broad range of people
- Ability to assess complex situations and facilitate solutions in a collaborative manner
- Demonstrated flexibility, adaptability and drive
- Evidence of effective multi-tasking, ability to manage complex and tight project schedules
- University degree in a related field
What the job involves
- Our Professional Services team partners with our customers to design, build and launch our employee recognition and rewards platform. As an Implementation Analyst, you’ll play a key role in turning vision into reality by partnering with customers to design, build, and launch solutions that drive real impact
- You’ll lead multiple implementations, collaborate across teams, and help customers achieve their goals from day one. If you thrive in fast-paced environments, enjoy solving complex challenges, and love delivering results, you’ll feel right at home on our Professional Services team
- Act as the project lead for multiple implementation projects concurrently
- Scope, plan and manage progress against the plan (set up weekly meetings, manage deliverables/milestones, escalate risks and issues, propose new solutions to ensure project delivery)
- Translate client needs into technical/functional requirements of the platform
- Rapidly execute projects within 2-4 months from end to end
- Build and execute on communication plan to support program implementation and user adoption
- Work cross functionally to effectively guide projects from concept to deployment with both internal Achievers resources and external client resources
- Utilize tracking and reporting tools to ensure effective project documentation, knowledge transfer, and business continuity
- Liaise with developers and designers to enhance site features as required
Our take
Employees with a strong sense of belonging are twice as likely to be engaged, productive, and resilient. Achievers' platform aims to foster this belonging while delivering smart work experiences, guiding organizations towards an employee-powered culture. The platform offers personalized, mobile-first experiences and AI-driven content to boost employee participation.
Achievers caters to organizations ranging from 500 employees to large Fortune 500 companies like Marriott, Deloitte, 3M, and Microsoft. Annually, Achievers' members share tens of millions of recognition and celebration moments, highlighting its popularity and effectiveness. Continuous product enhancement is essential for maintaining its market leadership.
In 2024, Achievers became available on Google Cloud Marketplace, enhancing its strategic partnership with Google Cloud. This expansion streamlines procurement and management for customers, providing a reliable, real-time global network that delivers an exceptional user experience and performance. Integrations with Google Chat and Gmail will ensure seamless recognition within the workflow, demonstrating Achievers' commitment to empowering employee appreciation and recognition.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Sep 2011
$24.5m
SERIES C
May 2009
$6.9m
SERIES B
Total funding: $39.4m
Company benefits
- Parental Leave Top-up 👶🏼
- Health Benefits and Life Insurance Coverage Upon Your First Day 🩺
- RRSP Matching 🙌🏼
- Flexible Vacation 🏖️
- Employee and Family Assistance Program 🤝🏽
- Full access to the LinkedIn Learning Library 👩💻
- Internal Mentorship Program 🎓
- Employee-Led Employee Resource Groups 👏🏼
- A beautiful office space located in Liberty Village, Toronto 🇨🇦
- Participation in our Points-based Employee Recognition Program ✨
- Opportunities for professional development and career growth 📈
Company HQ
King West Village, Toronto, ON
Leadership
Scott Landers
(CEO)Before joining Achievers, he was on the Board of Directors at Bridgeline Digital and was the Chairman & CEO of Harver. He is currently also a Member of the Board of Directors at the Centre for Women & Enterprise.
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