Senior Account Manager, Blacklane
+ Employee Stock Options Plan
Carbon-neutral global chauffeur service
Job no longer available
Carbon-neutral global chauffeur service
501-1000 employees
Job no longer available
+ Employee Stock Options Plan
501-1000 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- Ability to manage complex projects and engage with internal and external stakeholders
- Strong team player and relationship-oriented
- Highly motivated and ambitious, with a bias for action
- Target and numbers-oriented with strong analytical skills
- Tools: Experience with Salesforce (preferred)
- Language: Fluent in German with excellent English skills
What the job involves
- As a Senior Account Manager, Enterprise Accounts, you will be responsible for managing a portfolio of high-value enterprise clients, nurturing relationships, and driving growth across accounts
- You will develop tailored strategies to maximize revenue, identify whitespace opportunities, and ensure seamless service delivery. Collaborating with internal teams and leveraging innovative solutions, you will play a key role in positioning Blacklane as the premier choice for premium mobility services
- Serve as the primary point of contact for enterprise accounts, building long-term relationships with key stakeholders
- Develop and execute strategic account plans to achieve revenue growth targets
- Identify opportunities to upsell and cross-sell Blacklane's solutions, including Electric Class and sustainable mobility services
- Collaborate with Sales, Marketing, and Operations teams to address client needs effectively
- Monitor account performance metrics and ensure SLAs are met or exceeded
- Represent Blacklane at industry events, conferences, and client meetings, championing the company's values and ethical standards
- Provide feedback to internal teams to enhance service delivery and product offerings
- Stay updated on market trends and client priorities, especially in sustainability and tech-driven mobility solutions
- 3 months:
- Immerse yourself in the business and role → Onboarding, meet key stakeholders, start to contribute
- 6 months:
- Build confidence in your role → fully own core tasks and drive measurable impact on team and company goals. Take ownership of projects, collaborate cross-functionally on initiatives that leave a noticeable mark
- 12 months:
- Scale your contributions and your expertise or leadership potential
Application process
- 1. Application Review:
- Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager
- 2. Talent Acquisition Interview:
- A quick introductory chat to ensure the role excites you and matches your interests and skills
- 3. Second Round:
- Case Study/Technical Interviews/Peers Interview/Stakeholder Interview
- A deeper dive into your experience and the specific aspects of the role, emphasizing alignment with Blacklane’s goals and vision
- 4.Third Round:
- Executive Interview and if applicable Reference Check
- 5. Offer Call: Celebrating YOU in joining the Blacklane crew
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Alongside this, Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. It offers electric vehicle rides in more than 50 cities and countries and with recent funding, is ready to expand even further. Alongside this, it has announced a number of recent partnerships, signifying the company is in a very good place for future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$69.9m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $173.2m
Company benefits
- Personal development: Create a personal development plan. Set goals, learn new skills, and connect with a mentor to help you reach what you want to achieve. Budget for online courses, conferences, and books bolsters your learning journey
- Open feedback culture: Discover a company culture where open feedback and communication is valued. We offer monthly 1:1 chats with our C-level team members, as we believe feedback makes Blacklane a better place to work
- Virtual stock options: Take ownership of your work — literally — with our employee stock option plan. Shares vest over four years at no cost to you. Blacklane’s success is your success
- Flexible work environment: Your work and home lives should exist in harmony. With our hybrid model—working from the office, with flexibility to work from home—you and your team can find the balance that works best for you
- Social events: From Wednesday evening drinks at the office, to twice-a-year department events with budgets for every team, we offer plenty of opportunities to connect with your team and build relationships. And not to brag, but our company parties are legendary
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(Co-Founder & CEO)Previously spent 6 years as a Principal at The Boston Consulting Group.
Frank Steuer
(Co-Founder & Member of the Board)Previously co-founder and CTO of Firstfon and CTo of SemperLink.
Salary benchmarks
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