Intermediary Technology Account Manager, Lloyds
£59.9-66.5k
+ Annual performance related bonus
2-5 days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£59.9-66.5k
+ Annual performance related bonus
2-5 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- The ideal candidate will be a dynamic communicator, a strategic individual, and a trusted partner to both internal customers, external fintech collaborators, and external suppliers
- Strategic Leadership: Proven ability in leading multi-functional initiatives and influence at senior levels, including writing compelling storytelling narratives to influence senior leaders
- Technology Proficiency: Deep understanding of fintech, digital transformation, and integration strategies
- Supplier and Collaborator Management: Outstanding relationship-building skills across internal teams, suppliers, and industry bodies, adhering to the Group Sourcing and Supply Chain framework, delivering the business requirements alongside the Supplier Manager team
- Agile and Adaptive: Comfortable with ambiguity and rapid iteration, with a strong continuous improvement approach
- Commercial Acumen: Experience negotiating contracts and delivering cost savings while aligning with strategic goals; understanding Group policy, Data Protection requirements, and Security Schedules
- Risk and Governance Expertise: Solid background in supplier governance, control frameworks, and regulatory compliance
Desirable
- Experience in the mortgage or financial services industry
- A track record of delivering large-scale change programs
- Public speaking or thought leadership experience in industry forums or media
What the job involves
- We’re seeking a ground-breaking and problem-solving leader to join our Intermediary Mortgages team as an Intermediary Technology Account Manager
- This pivotal role will build and deliver our technology engagement strategy, driving innovation, integration, and transformation across the mortgage ecosystem
- Working with the Head of Strategic and Technology Partnerships, you’ll lead the strategic interface between our mortgage business and the evolving technology landscape
- You’ll champion digital transformation, unlock ecosystem value, and ensure our propositions remain at the forefront of industry innovation
- Drive Strategic Partnerships: Identify, negotiate, and lead high-impact technology partnerships that align with our API-first strategy and deliver measurable value. Support National Account Managers in partnership meetings with CTOs or external companies
- Champion Innovation: Tap into market insights and thought leadership to compose the future of mortgage technology, including digital identity, AI, and open property data
- Enable Seamless Integration: Collaborating closely with the Platform teams, build and implement scalable solutions that improve broker and customer journeys through effective technology adoption
- Deliver Data-Driven Impact: Use data insights to inform decisions, optimise processes, and mitigate risk—such as building data lakes and re-engineering control frameworks
- Lead Change and Communication: Develop and implement communication strategies that drive the adoption of new technologies
- Shape the Ecosystem: Influence the industry by writing thought leadership articles, representing both Halifax Intermediaries and LBG at external panel events, Making It Easier events, participating in podcasts and creating Linked In posts to disseminate technology narrative to support digital transformation
- Keep us compliant: Run the annual procuration fee governance process to meet our risk control requirements
Application process
- End Date: November 29, 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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