Operations Manager, Kaiyo
Office located in Teterboro, NJ
Sustainable used furniture marketplace
Job no longer available
Sustainable used furniture marketplace
21-100 employees
Job no longer available
Office located in Teterboro, NJ
21-100 employees
Company mission
To be the one stop shop for pre-loved furniture
Role
Who you are
- Candidates should be highly motivated, friendly, professional and love working on a team
- You also need to be a quick learner who is comfortable with change and the fast-paced nature of a high growth environment
- Our ideal candidate has at least five years of logistics and process execution and planning experience
- Bachelor’s Degree and 5+ years of progressively responsible experience in operations and warehouse management
- Exceptional proven leadership ability, preferred history of managing large teams
- Diverse approach to problems coming up with creative solutions as well as ability to create frameworks to increase effectiveness and efficiency
- Standard work schedule may include Saturday and/or Sunday
- Comfortable with occasional long hours
- Excellent verbal and written communication skills
- Desire to work in a fast paced, high growth environment and data-driven environments
- Proficiency in software skills (Slack, Email, Excel, Word, Logistics platforms, etc.)
- Ability to multi task with good time management and organization skills
- Kaiyo requires that all employees be fully vaccinated against COVID-19. As Kaiyo is an Equal Opportunity Employer, its employees may request a medical or religious exemption from this requirement. This process is individual and all requests will be reviewed and decision communicated with the requesting employee
What the job involves
- We are seeking a reliable and experienced Operations Manager to manage day to day operations at our NJ facilities
- Successful candidate will be reporting directly to the General Manager of the warehouse
- The candidate will have a diverse set of responsibilities, will be working with other operations managers, and direct the work of supervisors and associates in the warehouses and on the field
- You will have opportunities to learn new skills from our team of experienced professionals
- Ensuring that the overall day-to-day process and logistics operations run smoothly
- Directing the work of operations associates and supervisors, demonstrating awareness and empathy of their strengths and weaknesses
- Cultivating a culture of respect and professionalism by example, and by providing formal and informal feedback and re-training where necessary
- Monitoring and improving team performance, correcting course or changing plans if necessary, to meet goals, given the evolution of circumstances
- Ensuring self and team's routine daily tasks and checklists are being completed and performing random quality checks
- Manage Key Performance Indicators (KPIs), career development, and performance processes for transportation team, with specific emphasis on identifying, developing, and retaining talent
- Training and mentoring team members
- Develop, utilize and obtain expert level proficiency in daily operations reporting and interpret results into meaningful action
- Lead on numerous improvement projects (KAIZEN) aimed at streamlining activities
- Assisting with developing new processes and providing insight and feedback to help move the company forward
- Ensure safety and security procedures are effectively communicated and adhered to
Our take
Kaiyo’s online marketplace for used furniture taps into the rising popularity of the circular economy in a bid to reduce environmental damage. With furniture representing one of the world’s biggest causes of waste, Kaiyo’s model helps reduce landfill while allowing people to source sustainably-made, high quality used furniture at a lower cost.
Though it’s been active since 2014, when it was known as furnishare and focused on furniture rental, Kaiyo’s rebrand and shift to a second hand marketplace have seen the company grow rapidly over the last few years. One unique feature that’s making it popular with sellers is that they can cash in on items immediately by selling directly to the platform, rather than waiting for them to sell to another buyer.
Given the fact that the second hand furniture market is expected to almost double in value over the next few years, Kaiyo’s prospects for further growth look good. The company is moving into new verticals such as providing resale as a service to retail partners, allowing them to resell their surplus inventory and reduce waste while clearing warehouse space for new items. As circularity is increasingly important to both businesses and consumers, Kaiyo is well poised for its next stage of growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$18m
SERIES B
May 2021
$5m
EARLY VC
Total funding: $25.1m
Company benefits
- Free dental, vision, life, and long-term disability insurance
- 401k with a 4% company match
- 25% off purchases on kaiyo.com
- Gym reimbursement
Company HQ
Lenox Hill, New York, NY
Leadership
Alpay Koralturk
(CEO)Former VP of Strategy at luxury fashion ecommerce startup Moda Operandi, Sales & Trading Analyst at J.P. Morgan. Before founding Kaiyo, co-founded and was CEO of mobile gaming studio Gram Games.
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