Staff Data Analyst, Upstart
Servicing
$157-217.5k
+ Bonus & equity + Employee Stock Purchase Plan
More information about location
AI lending marketplace
Be an early applicant
AI lending marketplace
1001+ employees
Be an early applicant
$157-217.5k
+ Bonus & equity + Employee Stock Purchase Plan
More information about location
1001+ employees
Company mission
To enable effortless credit based on true risk.
Role
Who you are
- 8+ years work experience in increasingly senior analytical roles in technology and finance industry
- Strong background in credit, product, or operations analytics, with hands-on proficient in SQL, Python and/or R
- Exceptional track record of deriving actionable insights from analysis and analytical storytelling
- Experience working with large datasets, unstructured data, data modeling, and data pipelines using tools like Databricks, DBT, Looker, Snowflake, Redshift, Tableau, Mode
- Degree in Economics, Statistics, Mathematics, Engineering, Data Science or other quantitative fields, providing a solid grounding in analytical and problem-solving skills essential for success
Desirable
- Strong analytical and quantitative background with experience in conducting and evaluating A/B tests, ideally in Financial and/or Operational related fields
- Expertise in consumer lending, and knowledge of post origination servicing and/or operations
- Skilled at crafting executive-ready narratives around complex business topics and successfully influence VP+ decision making
- Demonstrated ability to work collaboratively and in deep partnership with cross-functional teams
- Demonstrated ability to balance multiple workstreams and priorities; experience influencing up and cross functionally to maximize positive impact to the organization
- Experience in coaching and mentoring junior team members on technical subjects
What the job involves
- As the Staff Data Analyst on the Servicing Analytics team, you will play a pivotal role in influencing Upstart’s success
- Partnering closely with our Servicing product management, operations, engineering, and ML teams, you’ll work directly with key stakeholders, helping drive understanding, insights, decision-making, and data infrastructure relating to the development, optimization, and enhancement of our recoveries and collections strategy
- You’ll contribute to key areas such as identifying areas of opportunity via business reviews with leaders and product experiments, and driving operational efficiency
- This role involves conducting in-depth analyses, building business intelligence pipelines, designing A/B tests, and collaborating with cross-functional teams to drive impacts
- Lead the development of analytical capabilities to support servicing initiatives and drive efficiency improvements
- Create regular executive level presentations to communicate findings and strategic recommendations
- Design experiments and conduct quantitative analysis to test hypotheses about our users and the way they interact with our servicing initiatives, and collaborate with partners to prioritize the right problems and opportunities
- Collaborate with analytics engineering and software engineering to continuously up-level our servicing data capabilities, making new data available as the business expands, and accelerate time to insights
- Develop and maintain business intelligence tools to support reporting and decision-making
- Mentor junior team members while fostering a culture of excellence in data and analytics, positioning the team as a hub of expertise and innovation
Our take
Business startups across the world usually seek out funding, but this is often difficult for companies led by millenials. Millennial entrepreneurs with an excellent track record in business are increasingly requiring access to these loans, but their lack of credit history results in proposals frequently being declined.
Upstart provides loans that are aimed towards the target audience of millennials with entrepreneurial intentions, offering low interest rates that average at 12%. The company claims these rates are 10% lower than traditional lenders, and the service aims towards ensuring that the client is subject to no further fees (such as prepayment penalties).
Upstart claims that its unique selling point lies in the fact that its loans are funded the day after approval. Whilst the service focuses on personal loans for business, the company has also expanded to offer loans for car refinancing. Over 2022 and 23, Upstart's stocks fell dramatically and an investigation was undertaken by a law firm representing the company's long-term investors over alleged security law violations by its board of directors. However, the end of 2023 saw a 20% stock value rise for Upstart after its partnership with Mutual Security Credit Union led to a rise in customers, indicating that it is on the up after a difficult two years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2019
$50m
SERIES D
Mar 2017
$32.5m
SERIES D
Total funding: $135.7m
Company benefits
- Comprehensive health plans
- 401k Plan
- Life insurance
- Disability insuranc
- Generous vacation policy
- Flexible time off
- Parental leave
- Technology equipment budget
- Personal development budget
- Various clubs and extracurricular activities
- Catered lunches
- Fully-stocked micro-kitchen
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Girouard
(CEO)They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.
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