People Operations Analyst, PayZen
$110-130k
+ Stock options
More information about location
3 days a week in office
Fintech for healthcare affordability
Be an early applicant
Fintech for healthcare affordability
21-100 employees
Be an early applicant
$110-130k
+ Stock options
More information about location
3 days a week in office
21-100 employees
Company mission
To solve healthcare affordability at every stage of the care cycle.
Role
Who you are
- PayZen is looking for team members who are passionate about contributing to the growth of a product that’s improving access to healthcare for all Americans
- 2+ years of experience in People Operations, HR Systems, or a related function
- Exemplary attention to detail and proven ability to maintain a high degree of discretion/ confidentiality
- Basic understanding of employment laws and compliance, particularly in the U.S
- Strong analytical and problem-solving skills with a continuous drive to seek process improvements
- Demonstrate a high level of initiative and ability to perform job duties with autonomy
- Strong organizational skills, including regularly evaluating and setting priorities in a high growth environment
- Excellent communication skills, both written and verbal, with the ability to collaborate cross-functionally and effectively manage vendor relationships
- Ability to adapt in a fast-paced, evolving environment
- Local to the Bay Area - HQ in San Francisco, CA
What the job involves
- As a People Operations Analyst at PayZen, you will play a key role in supporting and optimizing our People systems, processes, and data integrity
- You will work cross-functionally to ensure seamless execution of key HR processes, maintain compliance, and align employee experience to our values
- Your contributions will help improve efficiency, scalability, and the overall employee experience as PayZen continues to grow
- In this role, you will report to Sr Manager, Global People Operations on the People team
- Serve as the first point of contact for employee inquiries, providing timely support on People policies, benefits, system navigation, and other related questions
- Maintain data accuracy across all People systems, ensuring timely HRIS transactions, and supporting accurate reporting and payroll processing
- Ensure compliance with internal policies and employment regulations, including managing I-9 employment verifications, background checks, personnel records, compliance trainings, etc.)
- Provide benefits and immigration administration, responding to employee inquiries and coordinating with our insurance broker, immigration attorneys and other external vendors
- Design and enhance the onboarding experience, ensuring a seamless process for new hires, and internal stakeholders including day one orientation and an engaging first experience at PayZen
- Support internal People programs and their associated systems (e.g., Culture Amp, HiBob), assisting with system administration, reporting, and process improvements
- Lead collaboration with Finance, IT, and cross-functional teams to ensure accurate People data, improve operational workflows, and support key People Operations projects
Our take
More than half of Americans cannot cover an unexpected medical expense of $1,000. To help solve this healthcare affordability crisis, PayZen offers personalized payment options. Using AI and machine learning, patient’s data is analysed to evaluate their ability to pay, making it possible to pre-emptively support those in financial difficulty.
PayZen works for patients and medical providers. Providers can expect to get a much higher collection rate with accelerated cash flow, without having to pay software costs or program fees, whist patients receive affordable and flexible access to care without interest or fees. A patient’s debt doesn’t increase, as they never have to pay more than the cost of the service.
While the Buy-Now-Pay-Later space in healthcare is becoming increasingly overcrowded - Afterpay and Sezzle, for example, allow customers to pay their medical bills in interest-free instalments - PayZen's strong funding history puts it in a good position from which to grow. It has used funds to accelerate its mission and launch new ventures such as the "Care Card", that offers the benefits of its payment plans in the form of a physical and virtual debit card.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Aug 2024
$32m
SERIES B
Nov 2022
$20m
SERIES B
Total funding: $72m
Company benefits
- Employer-paid healthcare
- Stock options
- Highly skilled peers
- Opportunity to step up and grow your role
- Join a high-growth company and be part of a team that revolutionizes healthcare affordability
Company HQ
Civic Center, San Francisco, CA
Leadership
Ariel Rosenthal
(CTO)Previously co-founded Zmani and Brainpickin, and served as CEO for Xprt App Solutions. Experience as a Full-Stack Developer for Houzz, IvyMark, Highcon and VideoStir.
Itzik Cohen
(CEO)Previously founded Clipsync and served as CEO, as well as for IGC Media and Beyonce Finance. Spent nearly 7 years as VP of Corporate Development for WebEx Communications.
Tobias Mezger
(COO)Previously spent nearly 8 years as the Principal of The Boston Consulting Group before serving as VP of Corporate Development and Strategy for Prosper Marketplace.
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