Account Manager, Cadent
$75-80k
More information about location
2-3 days a week in office
AI and ML-driven data solutions for advertising and marketing
Be an early applicant
AI and ML-driven data solutions for advertising and marketing
501-1000 employees
Be an early applicant
$75-80k
More information about location
2-3 days a week in office
501-1000 employees
Company mission
Igniting seamless connections between brands, publishers, and consumers using predictive AI and unified omnichannel workflows.
Role
Who you are
- Bachelor’s degree – relevant degrees in advertising, marketing or communications a plus
- 1-2 years in digital programmatic; digital adtech account management, media planning or buying, or client services
- Results-driven professional with a keen eye for identifying and pursuing new opportunities
- Independent, confident, and enthusiastic self-starter who thrives in a fast-paced environment
- Strong customer service orientation and a passion for building lasting client relationships
- Bonus if you have experience in a DSP or familiarity with Salesforce and JIRA
What the job involves
- We are seeking a qualified Account Manager to join the self-service team! This is a pivotal role in driving the growth and adoption of our proprietary Cadent platform
- As an Account Manager, you will be the trusted advisor for our clients, guiding them from their initial evaluation of the platform to a long-term, successful partnership
- As the main liaison between the client and the business, you will also work to coordinate internal stakeholders across the Finance, Operations, Partnerships, Product, and Sales teams to service clients
- You will be instrumental in ensuring client satisfaction, fostering growth, and collaborating with internal teams to deliver exceptional service
- Client Relationship Management: Establish and nurture strong relationships with new and existing self-service clients, serving as the primary point of contact for both high-level strategic partnership and day-to-day campaign support
- Strategic Consultation: Advise clients on platform capabilities and best practices for campaign setup, including targeting strategies and pixel implementation, to ensure successful outcomes and high user satisfaction
- Growth and Upselling: Collaborate with the Sales team on business reviews to identify opportunities for growth. Proactively recommend and execute upsell strategies when our offerings align with client needs
- Cross-Functional Collaboration: Act as the central liaison between the client and internal teams. Coordinate with Finance, Operations, Partnerships, Product, and Sales to ensure client deliverables are met in a timely and efficient manner
- Operational Excellence: Manage key operational tasks such as client billing, coordinating client interactions, and other support needs to ensure a seamless client experience
- Mentorship: Guide and mentor Associate Account Managers, providing them with exposure to daily tasks and client management
- Industry Expertise: Stay current with the latest developments in digital media, programmatic advertising, and adtech to provide informed recommendations to clients
Our take
The TV advertising ecosystem is complex and hard to navigate. Cadent, an advertising connectivity company, helps TV advertisers and publishers to understand their audiences, activate marketing campaigns and simplify cross-screen advertising. Ultimately, the company helps its clients streamline their workflows through integrations and data analysis.
Its flagship platform combines identity, data and inventory into an ecosystem of hundreds of integrated partners, providing predictive advertising AI to better understand audiences and achieve better results. It infuses predictive intelligence throughout the advertising lifecycle, claiming to reduce manual workload by 70% and accelerate resolution speed by 200%. AI intelligence is at the core of Cadent’s product, having worked with Google Cloud and Vertex AI on its agents from the get-go.
Cadent has seen a period of growth in the last few years, having acquired machine learning advertising company Ad Theorent in 2024 and embedding its platform on Google Gemini’s interface. The latter will open up Cadent to an even larger customer base, and suggests more growth to come for the company.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2013
$4m
SERIES A
Jan 2012
$1.2m
SEED
Total funding: $5.2m
Company HQ
Midtown South, New York, NY
Leadership
Nick Troiano
(CEO)Previously CEO at Blackarrow, VP of Business Development at Yahoo, SVP Sales & Business Development at Maven Networks and EVP Strategy & Business Development at Clearstory Systems.
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