Director of Infrastructure Engineering and Cloud Operations, Mastercard
More information about location
Office located in Franklin St, Boston
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
More information about location
Office located in Franklin St, Boston
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Bachelor’s degree in computer science, or related field; advanced degree preferred
- Proven experience in Enterprise SaaS platforms, Infrastructure engineering, or cloud operations technical leadership role
- Extensive knowledge or cloud platforms such as AWS and Azure
- Extensive knowledge of Cloud Security and networking, Compliance, Data Privacy and implementing ITSM processes
- Extensive knowledge of infrastructure via Infrastructure as code tools such Terraform
- Experience in implementing DevOps practices and CI/CD pipelines
- Excellent problem solving and analytical abilities
- Ability to communicate effectively with technical and non-technical stakeholders
- Strong leadership and people management skills with a track record of building high performance teams
- Has skills to evaluate practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality
- Has skills to perform architecture and cost analysis for public cloud environments
- Has skills to define and drive advanced chaos and other operational testing practices to test points of failures, monitors, and system behaviors under adverse conditions (e.g., resource spikes, network congestion, component or infrastructure failure)
- Demonstrated success at cultivating strategic internal and external relationships to remove process challenges and elevations and address potential issues before they arise
- Experience leading continuous process improvement initiatives for operational and financial value by leveraging complex tools and technologies
- Extensive experience growing and motivating a team; coaches members through career milestones and progression
What the job involves
- Develop and execute Infrastructure Strategy in alignment with organization’s overall objectives
- Lead and mentor a global team of Infrastructure and Cloud operation engineers. Conduct goal setting and performance appraisal processes, identifies and coaches top talent within own team
- Lead large, corporate-wide information and operations technology initiatives, ensuring successful completion within set milestones, deliverables, budgets, and timelines, seeking opportunities for improvements and efficiencies
- Collaborate with cross functional teams to develop a global Cloud Infrastructure and Operations strategy, policies, procedures, SLAs, and ensure adherence
- Leads holistic platform security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions
- Establish and enforce best practices for Infrastructure operations, including monitoring, automation and disaster recovery
- Evaluate new technologies and tools to enhance our Infrastructure capabilities
- Oversee financial aspect of the Cloud Infrastructure and implement FinOps strategies
- Manage Vendor relationships and contracts related to Infrastructure and cloud services
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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