Senior Data Scientist, ServiceNow
$109.4-185.9k
Salary applicable to California (outside of the Bay Area) applicants only. Plus equity (when applicable) & variable/incentive compensation
More information about location
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$109.4-185.9k
Salary applicable to California (outside of the Bay Area) applicants only. Plus equity (when applicable) & variable/incentive compensation
More information about location
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- The ideal candidate will have experience leveraging data mining technologies (SQL, Python, etc.), developing predictive models, and effective dashboards which provide a clear and transparent data driven story to multiple levels of the organization
- Bachelor's in Computer Science, Data Science, Management Information Systems, Finance, Statistics, Analytics or any other related field. An equivalent of the same in working experience is also acceptable for the position
- 4+ years of working experience as a data scientist/analyst with 1+ of those years in designing and development data visualization and executive level dashboards
- An understanding of statistical regression, Bayesian forecasting models, econometric and causal data analytics, POC development, time series data correlation, and pattern detection
- Must be able to work in fast paced environment and be able to adapt to changing requirements
- An understanding of cloud architecture, underlying markets and key market drivers, and global megatrends and the value of data & analytics in acting on external disruption and market trends
- Proficient working with large structured and unstructured data sets
- Knowledge of SQL, Python and R
- Knowledge of Tableau, Tableau Prep, Power BI and other BI analytics tools
- Knowledge of ServiceNow Platform desired
- Knowledge of Performance Analytics desired
- Communication skills
- Strong analytical skills
What the job involves
- You will work with a data-centric group of analysts, data scientists, engineers, and capacity planners
- The work will require strong partnerships across multiple departments developing operational metrics and providing insights which will help guide our Cloud and Infrastructure strategy
- In this role you will be member of the Cloud Capacity Analytics team as the GenAI Hardware Forecasting Specialist
- This role will center on analyzing the demand and supply dynamics associated with forecasting infrastructure for artificial intelligence
- . The Cloud Analytics team manages capacity demand and supply planning, forecasting, cost measurement, and analytics for global infrastructure and cloud operations
- You will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies
- Deliver effective Cloud Analytics and reporting across the Cloud business, leveraging Analytics and tools. Ensure metrics are focused on driving the achievement of goals and productivity for the Cloud business
- Collaborate daily with the capacity planning and operations team to develop predictive AI/ML-driven supply and demand models to forecast capacity demand precisely
- Work with stakeholders to understand detailed requirements and own your code from designing, implementing, testing, and delivering high-quality capacity planning and analytics solutions
- Generate insights and storylines through translation of metrics and a deep understanding of our internal processes, customers, and products
- Implement organizational level dashboards including forecasting, planning, deployment, incident and problem management, and change management analytics across Cloud/Infrastructure & Operations
- Identify and implements critical metrics vital to manage and monitor the performance of overall operations including: capacity, availability, budget, and inventory
- Execute analytics projects to extract, manage, and analyze data from multiple applications, ensuring that deadlines are met
- Solve and present complex problems in an understandable way to stakeholders and business leaders
- Remain engaged and involved with industry best practices and policies
Application process
- This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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