Senior Web Analytics Engineer, Dialpad

CA$87.3-107.8k

SQL
Python
Tableau
Similar Web
Salesforce
Amplitude
Segment
BigQuery
Optimizely
Webflow
FullStory
Drift
Contentful
dbt
Senior and Expert level
Vancouver
Dialpad

AI-powered cloud communications platform

Open for applications

Dialpad

AI-powered cloud communications platform

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Open for applications

CA$87.3-107.8k

SQL
Python
Tableau
Similar Web
Salesforce
Amplitude
Segment
BigQuery
Optimizely
Webflow
FullStory
Drift
Contentful
dbt
Senior and Expert level
Vancouver

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Company mission

To completely transform the way the world works together.

Role

Who you are

  • 5+ years of experience with a mix of analytics/data engineering experience working with marketing/sales teams
  • A deep understanding of how web engagement metrics impact pipeline and revenue downstream
  • Experience creating visually compelling dashboards Tableau or similar BI platforms
  • Proficiency across the following web tools or similar
  • Web analytics tools like Amplitude, FullStory, or similar
  • Optimization tools like Optimizely, Intellimize, or similar
  • CMS tools like Contentful, Webflow, or similar
  • Chat tools like Qualified, Drift, or similar
  • Customer data platforms like Segment or similar
  • Investigative mindset and strong problem-solving skills with an ability to translate business questions into data solutions
  • Excellent communication skills allowing you to communicate complex data in a clear, concise, and understandable manner to non-technical audiences
  • Highly collaborative with the ability to work cross-functionally in a fast-paced environment across multiple teams
  • A growth mindset and eagerness to learn and adapt to new technologies and challenges
  • Ability to build reports and dashboards in Salesforce or similar CRM tools
  • Proficiency in SQL, Python, and dbt for data transformation and modeling
  • Experience with cloud-based data warehouses like BigQuery

What the job involves

  • Dialpad is looking for an Sr. Web Analytics Engineer to enable data-driven decision-making and optimize web performance.
  • This role bridges data engineering and analysis, focusing on empowering teams across marketing, product, and sales with actionable insights derived from web visitor and sales funnel data
  • This is an excellent opportunity for someone who thrives in a collaborative environment, can distill data down to key recommendations, and is eager to take ownership of Dialpad’s web analytics
  • Collaborate with the web team to identify key metrics and dashboards needed to monitor performance
  • Partner with data team to design, build, and maintain scalable data pipelines to transform raw web data into structured, actionable datasets
  • Build and manage dashboards in Tableau to monitor website performance—from engagement and user metrics through to sales funnel performance
  • Proactively provide regular performance updates and recommendations for optimization
  • Conduct deep dive and ad hoc analyses to investigate why a specific trend is occurring
  • Monitor impact of website testing and optimizations to determine impact through to pipeline and revenue
  • Promote self-serve analytics exploration (where possible) by developing a comprehensive suite of fully automated and reliable dashboards

Share this job

View 45 more jobs at Dialpad

Insights

Top investors

8% employee growth in 12 months

Company

Company benefits

  • Company stock options
  • Continued education stipend
  • Cell phone, home internet, and gym membership stipend
  • Work from home opportunities

Funding (last 2 of 9 rounds)

Dec 2022

$50m

LATE VC

Dec 2021

$170m

LATE VC

Total funding: $450m

Our take

Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.

As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.

The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle