Deployment Engineer, Skydio
West Region
$115-135k
More information about location
Autonomous drones for DFR, inspection, and national security
Be an early applicant
Autonomous drones for DFR, inspection, and national security
501-1000 employees
Be an early applicant
$115-135k
More information about location
501-1000 employees
Company mission
To make the world more productive, creative, and safe with autonomous flight.
Role
Who you are
- 3+ years experience supporting cloud connected devices
- Experience with WiFi networking required
- Familiarity with cloud applications
- Familiarity with Linux OS
- Familiarity with mechanical / robotic systems
- Ability to travel 75% of the time
- Ability to acquire Part 107 certificate
Desirable
- Experience in areas such as Mapping, Surveying, Photogrammetry in the Utilities or Public Safety industries
- Basic software development knowledge (scripting)
- Knowledge in IP networking & troubleshooting
- Working knowledge of REST APIs and experience working with customers to implement and test integrations (basic scripting, testing, documentation)
- Cloud Certifications
- Degrees in Computer Science, GIS, Engineering, Geography, etc
What the job involves
- We are seeking a Deployment Engineer with a deep sense of ownership to lead and drive all aspects of technical implementation, end to end usage and system maintenance for our cloud connected products
- As Skydio prepares for a future of dock based vehicles remotely operated through an internet browser, we are seeking candidates with the technical capability to support these complex hardware, network installations & software integrations onsite and remote
- A successful candidate will have deep knowledge in WiFi and cellular networking, and experience troubleshooting connectivity issues
- This individual will become an indispensable bridge between our customers and Skydio’s agile and world class technical teams.This role reports to the Customer Success Organization and will collaborate with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers
- Work closely with internal teams to become an expert on Skydio’s Deployment products, processes, specifications, and product roadmap
- Deploy and ensure our cloud connected devices software and hardware are functioning and providing value as agreed in our customer’s ecosystem after it has been installed, configured, tested, and modified as per requirements
- Communicate with customers to ensure that all of their needs are understood and addressed
- Collaborate with various internal departments to ensure that they fulfill all customer requests
- Resolve complaints and keeping track of all processes that pertain to the client’s needs
- Act as the customer’s representative to ensure that their demands are met with a focus on improving the customer experience
- Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services
- Develop and maintain deployment and installation documentation, and documenting Standard Operating Procedures for the customer to ensure proper usage and value out of deployment. Quantify product feedback and briefing executives to drive software and hardware engineering to better fit our customers needs
- Build customer loyalty through proactive support and account management
- Build scalable processes for installation of cloud connected devices on Enterprise grade secure networks
Our take
A leader in autonomous flight, Skydio builds drones that can track and film targets while avoiding obstacles. Its products have a wide range of applications, most notably for businesses that need to undertake inspections in unsafe places. The drones are also valuable to search and rescue efforts, police forces, and the US army.
Backed by a range of top investors and strategic partners (including Andreesen Horowitz, Levitate Capital, and Next 47) Skydio sets itself apart from its competitors by marketing its products predominantly to businesses. With technology such as 3D scanning and a 360-degree superzoom mode, its drones have a wide range of applications and functionality.
The company raised funding in 2023, which has boosted its valuation to over $2B. It has since focussed on R&D, developing and launching the X10 model which is designed for first responders and the military, as well as enhancing its remote control and thermal imaging capabilities. On top of this it's also been awarded two contracts to expand the use of advanced autonomous drones across key operational units by the US Air Force. As the largest American drone company, there is no reason Skydio shouldn't remain a key industry actor for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2024
$170m
SERIES E
Feb 2023
$230m
SERIES E
Total funding: $741m
Company HQ
Western Hills, San Mateo, CA
Leadership
Adam Bry
(Co-Founder & CEO)Having studied at MIT, they spent a year and a half at Google as a Software Engineer. They left this position in February 2014 to co-found Skydio.
Abraham Bachrach
(Co-FOunder & CTO)Earned a PhD in Electrical Engineering and Computer Science from MIT, and was a Software Engineer for Google's Project Wing.
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