New Product Delivery Manager, Flock Safety
$120-160k
+ Equity
Android
Salesforce
BigQuery
JIRA
Atlassian
Slack
Mid and Senior level
Remote in US
Public safety operating system
Open for applications
Public safety operating system
501-1000 employees
B2BSecurityMachine LearningCommunity
Open for applications
$120-160k
+ Equity
Android
Salesforce
BigQuery
JIRA
Atlassian
Slack
Mid and Senior level
Remote in US
501-1000 employees
B2BSecurityMachine LearningCommunity
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- Experience partnering across Operations functions lead programs that achieve critical business outcomes around hardware delivery
- Ability to gain alignment and drive decisions with key stakeholders, including Product, Operations, Engineering, and Finance to ensure dependencies are identified and project goals are clear
- Capable of identifying gaps or risks and moving quickly to mitigate those issues. At Flock we take ownership and resolve problems, never assuming ‘someone else is going to take care of it’
- Ability to foster a great project environment with communication at its core - you will facilitate team meetings, keep the team on priority tasks, document assumptions and decisions, wrangle slack conversations, and anything else it takes to ensure consistent alignment and forward progress
- Have a technical background that provides the foundation for navigating our engineering environment with ease, alongside a teaching mindset to enable teams across the company on new products
- Have experience with project management software. Specific administrative experience with the Atlassian (Jira) portfolio is preferred
- Have experience with business tools (Salesforce) and analytical tools (BigQuery, Sigma)
- Have proven experience as a member or leader of a team that has shipped consumer or IOT electronic devices
- Have familiarity with embedded software solutions, especially Android
What the job involves
- The New Product Delivery team requires a leader in operations program management to drive our expanding portfolio of hardware platforms to successful outcomes across the Field Operations, Supply Chain, Device Engineering, and Growth teams
- This includes emerging hardware platforms that are preparing for launch and scaled products in life cycle management, with a specific focus on our early stage programs
- Key responsibilities will be providing an operational perspective on early stage deployment and supportability, building documentation to support Operations and Revenue cross-functional partners, getting hands on in the field to provide feedback relevant to scaling hardware products, and being the operational leader that works closely with our Engineering Technical Program Managers to facilitate a smooth transition from benchtop to the customer
- Ultimately, in this role you’ll support in building, distributing, installing, and maintaining our hardware nationwide
- The First 30 Days
- Ramp: meet with the various stakeholders and learn about the various device platforms, including in-field shadowing of our launched & emerging product installs
- Learn how to navigate Flock: tools, process, people through completing 1:1s and building queries and/or Salesforce reports relevant to your assigned projects
- Understand this quarter’s goals and your newly assigned project deliverables
- Take ownership of your programs!
- The First 60 Days
- Execute project plans with regular meetings, close each week’s priority deliverables, communicate results
- Strengthen partnerships with internal stakeholders and key customers, ensure your projects are still calibrated for current success and you are on track to hit targets
- Regularly escalate any perceived or real deliverable risk, with details and recommendations on how to mitigate
- Recommend improvements within our Delivery function; communication methods, tools, general process to help the team always make forward progress
- 90 Days & Beyond
- Continue to successfully execute project plans with regular meetings, close each week’s priority deliverables, communicate results
- Work closely with Ops, Engineering, and Product partners to identify and capture business needs; translate to specific project initiatives to roll up into the broader operational execution processes
- Evaluate your successes and areas for improvement with your manager; recalibrate and plan for changes needed to accomplish next quarters goals
Application process
- We want our interview process to be a true reflection of our culture: transparent and collaborative
- Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
Some candidates hear
back within 2 weeks
40% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2022
$150m
SERIES E
Jul 2021
$150m
SERIES D
Total funding: $382.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company values
- Embrace change to grow - The only “status quo” at Flock Safety are the outdated systems we plan to disrupt. Our employees know the importance of scaling a business that can continue to serve our growing number of customers and communities. We make a plan, but pivot for the greater good.
- Do the work - We value bias towards action and share a strong commitment to solving problems quickly. No task is beneath any of us, and we always go above and beyond to make communities safer.
- Optimism with a plan - Our teams and leaders set lofty goals, but not without thorough planning and sustained accountability. Here at Flock, you contribute to a positive and supportive workplace while benefiting from a high-performance culture.
- Protect the whole community - Our job at Flock is to positively impact all citizens of a community. Our technology impacts millions of lives of people we will never meet, and that is a serious responsibility.
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
Share this job
View 24 more jobs at Flock Safety