Associate Platform Engineer, Top Hat
Interactive software for higher education
Be an early applicant
Interactive software for higher education
201-500 employees
Be an early applicant
201-500 employees
Company mission
To empower educators to engage students and unleash their potential.
Role
Who you are
- You are an advocate for DevOps practices and principles. We have the buy-in, now it’s about execution on the vision
- You have cloud infrastructure and networking knowledge (AWS, GCP, Terraform) to be able to design and operate services on the cloud
- You have CI/CD tooling knowledge (Github Actions, Jenkins) and experience in maintaining large multi-stage pipelines
- Hands-on experience with configuration automation (eg Terraform), Docker, observability tooling (Honeycomb). We’re fully on AWS but eyeing GCP
- A team player who can work collaborate with others, but also run with a mostly-self-contained project independently when required
- A bonus point - you have application development experience, whether as a developer or in operational roles that involved coding
- Proficiency in a software development language – we use Python for most things but understand your skills from any language are transferable
What the job involves
- We’re looking for an engineer experienced with SRE practices to join our Core Platform team
- The primary goal of this team is to improve our software delivery performance and availability by driving DevOps culture, tools, and practices across the engineering department
- Besides the multiplicate impact of your own contributions, this role is a good mentorship opportunity for teams learning to build and operate their own services
- Scale continuous deployment practices across the engineering department. Equip our teams to ship software reliably, frequently, with minimal trouble
- Teams use reusable patterns and guidance from you to be able to practice DevOps (end-to-end production ownership within each cross-functional team)
- This means you’ll work with tools and infrastructure in addition to managing processes and practices
- Extend our reusable service template and its associated CI/CD tooling
- Lead in efforts to further mature our cloud infrastructure and platform offering as our business grows
- Help mature our production observability practices. Help teams define SLI’s,manage and achieve SLOs
- Extend and maintain our internal developer-friendly CLI
- Operate and maintain our platform-level shared services and capabilities, such as continuous integration, continuous deployment, infrastructure automation and monitoring
- Coach product teams on operational ownership. Teach blame-free root cause analysis for incidents that impact the customer or our delivery performance
- Participate in our team’s support rotations
Our take
Top Hat is at the apex of two major trends in education: the digitisation of platforms for content and the rising costs of higher education for students. By digitising work largely created by professors, Top Hat has delivered engaging content at lower cost for students across Canada and North America.
Where traditional publishers rely on analogue processes to provide high-quality but largely unengaging, uninteractive and expensive textbooks, Top Hat markets the platform to professors to publish their own interactive multimedia online textbooks. This gives them a cut and builds a holistic student experience on top.
The product has now had so much success that Top Hat’s strategy has evolved to include buying those conventional publishers of postsecondary course materials. This means the company can shift those quality materials into digitally distributed versions and make them available on a subscription basis.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2021
$130m
SERIES E
Feb 2020
$55m
SERIES D
Total funding: $234.9m
Company benefits
- Professional learning and development for all role levels
- The latest and greatest technology to do your job
- An awesome and welcoming Toronto HQ
- Competitive benefits and health/lifestyle spending accounts
- A management team focused on performance, growth, engagement and connection
- Employee-led, exec sponsored employee resource groups
Company HQ
Downtown Toronto, Toronto, ON
Leadership
Maggie (Moylan) Leen
(CEO & CMO)Formerly VP of Marketing and Communications, Medical and Healthcare at Adtalem Global Education. Also spent 14 years at Pearson and 2 years at Community Advocates.
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