Manager of Revenue Operations, Pinterest
Order Management
€69.1-120.9k
More information about location
Visual bookmarking tool for saving & discovering creative ideas
Posted today
Visual bookmarking tool for saving & discovering creative ideas
1001+ employees
Posted today
€69.1-120.9k
More information about location
1001+ employees
Company mission
To bring everyone the inspiration to create a life they love.
Role
Who you are
- This role in our Accounting organization requires visiting a Pinterest office for collaboration up to two times per month
- A demonstrable background in global people management aligned with our mission and core values
- Deep knowledge of Order Management and Quote-to-Cash systems and workflows, including CPQ, pricing, order orchestration, and revenue recognition, supported by ERP/CRM platforms and reporting tools
- Extensive experience in Order Processing and Quote-to-Cash operations. Experience in internet advertising is preferred
- An innovative and creative thinker with the ability to express complex ideas clearly and concisely
- A verifiable track record of operational rigor, evaluating complex issues from multiple perspectives and performing extensive quantitative analysis
- A bachelor’s degree in a relevant field or equivalent experience
- At least 5 years of experience in revenue operations or a similar team at a global organization, including 2 or more years in leadership
What the job involves
- As Manager I, Revenue Operations (Order Management), you will lead a team overseeing the regional end-to-end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer service. You’ll build strong partnerships with cross-functional teams to scale processes that drive revenue through flawless order execution and support growth opportunities. Focus areas include policy and data integrity, SLA-driven case and queue management, and continuous improvement across workflows, tools, and vendor and outsourced operations
- Own the end-to-end order lifecycle, delivering accurate and timely orders
- Lead, mentor, and develop a high-performing team with clear goals, regular coaching and reviews, and a culture of accountability and excellence
- Design and run case and queue management to consistently meet or exceed SLAs and customer expectations
- Serve as the point of escalation for complex orders, exceptions, and policy approvals; drive root-cause fixes to prevent recurrence
- Drive data-driven accountability and strategic insights by developing, monitoring, and analyzing key operational metrics to identify performance trends, optimize processes, and enable informed decision-making across cross-functional teams
- Partner with Sales Strategy, Revenue Operations, and Sales to improve the order experience and policy clarity, while driving prioritized process and automation enhancements that boost efficiency, quality, and compliance
- Establish and maintain SOPs, playbooks, and training; ensure compliance with accounting policy, revenue recognition readiness, and internal controls
- Standardize reporting to measure team performance and inform decisions; evaluate and share key insights regularly
Our take
Inspiration and ideas can pop into your head at any time, and with the growth of social media and networking, sharing these interests and gaining exposure has never been easier. Pinterest exists to display these moments visually, as a kind of digital pinboard allowing users to save and share digital images which have inspired them.
Pinterest's emphasis on visual discovery has differentiated it from competitors and created a more positive and fulfilling experience for its users. Pinterest in many ways provides a respite from the ceaseless negativity that plagues social media such as Facebook and X, and this is perhaps responsible for its userbase expanding to 600M by late 2025.
With this type of success, Pinterest's future feels full of possibility. Recent industry chatter suggests that OpenAI may be eyeing the platform, which has sparked exciement for some and concern for others. While nothing is confirmed, the discussion highlights just how valuable Pinterest has become. Whether through potential partnerships or continues independent growth, Pinterest is very much going to keep on innovation and growing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
SoMa, San Francisco, CA
Leadership
Bill Ready
(CEO)Prior to joining Pinterest in 2022, Bill was the President of Commerce, Payments & Emerging Markets at Google.
Salary benchmarks
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