Director of Renewal Sales, Qlik

Americas

$168-200k

This position is eligible for a commission within a range of $$42,000 - $50,000 subject to meeting targets set forth in a sales compensation plan

Salesforce
Senior and Expert level
Chicago
Denver
New York
Remote from US
Qlik

AI powered data integration, quality, & analytics solutions

Be an early applicant

Qlik

AI powered data integration, quality, & analytics solutions

1001+ employees

B2BEnterpriseBig dataAnalyticsBusiness IntelligenceSaaSData IntegrationCloud Computing

Be an early applicant

$168-200k

This position is eligible for a commission within a range of $$42,000 - $50,000 subject to meeting targets set forth in a sales compensation plan

Salesforce
Senior and Expert level
Chicago
Denver
New York
Remote from US

1001+ employees

B2BEnterpriseBig dataAnalyticsBusiness IntelligenceSaaSData IntegrationCloud Computing

Company mission

To be the best at enabling our customers to use data, analytics, and AI to create value by solving their and the world's greatest challenges.

Role

Who you are

  • 7+ years of experience in sales, customer success, or renewals, with at least 3 years in a leadership role owning a quota
  • Proven track record of driving GRR and exceeding renewal targets, particularly in a subscription-based model within the AMER region
  • Experience leading customer transitions to cloud/SaaS environments and familiarity with AI-driven solutions
  • Ability to identify and drive growth opportunities within accounts while effectively managing and mitigating renewal risk
  • Strong team leadership skills, with a focus on coaching and developing a high-performing team
  • Excellent communication, negotiation, and relationship-building skills
  • Data-driven mindset with a strong understanding of how to use analytics to inform decisions and forecast outcomes
  • Familiarity with Salesforce or other CRM systems and cloud-based software

Desirable

  • Background in business intelligence or data analytics software
  • Experience working in a global, matrixed organization

What the job involves

  • This role will report directly to the Vice President, Global Renewals, and will be part of the Customer Success Organization
  • The Director will lead the AMER renewal sales team with ownership of the Gross Renewal Rate (GRR), supporting the transition of customers to SaaS and AI solutions, driving growth within accounts, and mitigating risk to ensure successful renewals
  • Lead and Manage the AMER Renewal Sales Team: Provide strategic direction, mentorship, and performance management to a team of renewal sales professionals across the region
  • Drive GRR Performance: Own the Gross Renewal Rate (GRR) for the AMER region, executing strategies to ensure renewals, minimize churn, and maximize customer satisfaction
  • Transition Customers to SaaS and AI Solutions: Lead efforts to move customers from on-premise solutions to Qlik’s cloud-based SaaS offerings and AI-driven innovations, positioning these transitions as opportunities for growth and enhanced customer outcomes
  • Customer Retention and Growth: Develop strategies to not only secure renewals but also identify opportunities to drive additional value and growth within accounts through upselling and cross-selling
  • Risk Mitigation: Proactively identify at-risk customers and collaborate with Customer Success, Support, and Sales teams to develop tailored solutions that address their needs and ensure renewal
  • Collaborate with the Customer Success Organization: Work closely with cross-functional teams, including Customer Success, Services, and Sales, to optimize customer retention, adoption, and satisfaction
  • Data-Driven Strategy: Utilize analytics to monitor renewal trends, forecast outcomes, and inform decisions, ensuring that strategies are informed by data and tailored to the specific dynamics of the AMER market
  • Operational Excellence: Ensure that renewal processes are streamlined and scalable, working with internal stakeholders to drive operational efficiency, compliance, and adherence to pricing strategies
  • Strategic Leadership: Own the development of the AMER renewal sales strategy, aligning with global objectives and ensuring that the team’s efforts support both customer retention and growth initiatives

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Insights

Top investors

-6% employee growth in 12 months

Company

Company benefits

  • Top-notch employee benefits: Insurance to take care of you and your family’s financial, physical and mental well-being
  • Flexible working: A truly flexible approach to working - we are big believers in the work-life balance
  • Opportunities to grow: Something new to be learned every day, from our fast-paced, buzzing tech environment to a variety of on-the-job experiences

Funding (1 round)

Dec 2004

$12.5m

SERIES A

Total funding: $12.5m

Our take

As more organizations seek out more robust tools and capabilities to visualize and better understand data, the analytics and business intelligence market landscape has continued to grow. Qlik is a self-service BI software company that offers real-time data integration and analytics solutions.

The company’s suite of products closes the gap between data, insights, and action. With offerings including Qlik Cloud (the only cloud platform built for Active Intelligence), the company has amassed 38,000+ customers and partnerships worldwide, including Lloyds, Paypal, NHS, Sephora, UiPath, and more.

The unicorn company has continued to adapt and innovate to the changing demands of the market. It has continually released new products to cover analytics across a range of industries, unveiling new integrations for customers to use the platform on the cloud of their choice. This means that Qlik is well-positioned to see continued success and global growth.

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Freddie

Company Specialist at Welcome to the Jungle