Director/Senior Director of Product Management, Salesforce
Service Cloud
$223-372.9k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$223-372.9k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Demonstrable experience Or willingness to learn building enterprise SaaS products
- Willingness to learn and comprehend Enterprise architecture
- Product Management skills and business acumen around the building and launching of products
- Ability to work in a team of other PMs who have dependencies on you and vice versa. Others would leverage much of what you work on with corresponding needs for their functionality
- Ability to work with Development Engineers, Quality Engineers, User Experience specialists, and Content Experience specialists day in and day out to provide direction, prioritization, detail out epics/user stories and ensure successful delivery
What the job involves
- As a Product Manager, you will develop the strategy and own the product roadmap and vision for product usage data. We provide insights that fuel critical decisions across the company, including executive leadership that uses them to set strategic directions for Salesforce!
- You'll be working closely with various collaborators to develop an understanding of internal customer use cases and work with our engineering architects to implement your roadmap. You will work through ambiguity to be able to get results while leaning on relationships with key internal partners to align priorities and provide prioritized use cases for our engineers
- Own parts of our cross-industry product Point of View and directional roadmap including how it works with/leverages partner integrations
- Own, drive and support the vision/strategy/roadmap/development for industry-specific solutions
- Work with PMs in other clouds like Marketing, IoT, Einstein, etc to identify what we can leverage/extend/optimize for industries
- Work with Engineering to specify, detail, build and release product/features
- Work with our Industries experts to define the next business problem to solve that brings a multiplier effect to our team
- Engage with customers, partners, and ISVs, along with product ambassadors from across Salesforce to prioritize the right features
- Represent Salesforce as a product expert at customer interactions, industry and corporate events, community sites and social media
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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