Technical Success Specialist, Bubble
$64-86k
+ Equity
More information about location
No-code software development platform
Be an early applicant
No-code software development platform
201-500 employees
Be an early applicant
$64-86k
+ Equity
More information about location
201-500 employees
Company mission
Bubble's mission is to erase the distinction between software use and software creation.
Role
Who you are
- You’re a high achieving recent college graduate, that meets our requirements listed below
- You’re excited to jump start your career in tech by joining a fast growing startup
- You’re motivated, a quicker learner, and you enjoy helping customers grow
- You have a strong desire to prove yourself, and want to be rewarded through growth and exposure to different aspects of a product and business
- You’re willing and excited to work directly with high stakes, high value prospects and customers on live video calls
- Embodies Bubble’s values
- Has Success Management, Account Management, or other customer-facing experience
- Has experience with performance tied to a target like collections or product usage
- Has experience with (or is excited to gain experience with) APIs and building applications or tools for the internet
- Exhibits an investigative mindset, high attention to detail, and aptitude for learning
- Demonstrates a strategic ability to compare product usage with customer goals
- Thrives in the face of ambiguity, demonstrating an ability to problem solve with minimal guidance
- Has exceptional written and verbal skills; can translate complex solutions to users concisely and clearly, while collaborating with the team effectively and efficiently
- Wants to be part of building and designing processes, tooling, and documentation
- Can commute to our NYC office regularly
What the job involves
- The Technical Success team acts as technical advisors and problem solvers for key customers
- We serve as a bridge between their needs and our platform, providing them with proactive consultative guidance, 1:1 relationship management, and technical product support. Internally, we are an integral partner to our Sales and Product teams, helping close deals and shape the roadmap
- Become an expert in all things Bubble — our product, users, and company
- Support our sales team:
- Participate in face to face video calls with prospects
- Qualify functionality
- Perform product demonstrations
- Complete security questionnaires
- Participate in implementation and onboarding of new customers to their enterprise plans and hardware
- Own a book of business of 20-25 accounts in collaboration with our Account Management team:
- Elevate customer voice
- Answer technical support questions face to face and over email
- Reveal expansion opportunities
- Complete app audits
- Offer consultative technical advice
- Analyze and optimize our tools, documentation, and processes to improve and scale our operations
- Collaborate with sales and product teams to improve our users’ overall experience with Bubble
Our take
More people than ever are interested in starting a digital product business such as a SaaS, social network or marketplace, but getting started is tough. Creating tangible proof-of-concept products generally requires software development skills, and without experience in coding, this usually results in expensive programmer hires.
Bubble provides a no-code software development platform, allowing its users to build SaaS apps, dashboards, CRMs, marketplaces, social networks, and other web or mobile-based software applications without coding experience. The platform allows users to navigate prototyping, launch, collaborative iterative development, and unlimited scaling through simple drag-and-drop interfaces, allowing anyone to develop software without the need for programming experience.
No-code software development startups have been growing in popularity and this undeniably presents significant competition for Bubble, but its all-in-one approach to design, functionality, and management gives them a cutting edge over similar niche-focussed alternatives. The company claims that through its platform, businesses can launch and develop products at a much faster rate due to increased accessibility to software development, without the need for expensive hires and infrastructure.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2021
$100m
SERIES A
Jul 2020
$71m
SEED
Total funding: $177.4m
Company benefits
- Generous equity - Everyone at Bubble gets equity in the company. It is important to us that you are invested in Bubble's future. We're here for the long term, and we want you to have a stake in it
- Flexible PTO - It's important for the team to be able to disconnect when they’re off. The team takes up to 20 days off per year. You can discuss with your manager to take more if needed
- Work from home opportunities
- Competitive healthcare - Your health is important. Choose from a host of medical, dental, and vision insurance options that suit your needs, either 100% employer-paid to tiers requiring minimal pre-tax deductions
Company values
- Empowerment - Helping build others up by giving them leverage and autonomy. In the context of our team, helping people become co-owners of Bubble’s vision. In the context of the world, helping people participate in the economy and bring new tech-enabled ideas to life
- Genuineness - Communicating and taking responsibility as human beings rather than hiding behind corporate-speak
- User-centricity - Remembering that Bubble exists first and foremost to have a positive impact on the people who use our software, and making decisions accordingly
- Kindness - Treating our teammates and our community with friendliness, consideration, and respect
- Fire - A shared intrinsic motivation to turn our vision as a company into reality, with determination, courage, and enthusiasm
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Emmanuеl Straschnοv
(Co-CEO & Co-Founder)Experience as CEO Assistant for Prada. Consultant for Roland Berger Strategy Consultants from 2007 to 2010.
Josh Haas
(Co-CEO & Co-Founder)Management Associate for Bridgewater Associates from 2007 to 2010. Experience as Co-founder and CTO of KeywordSmart.
Salary benchmarks
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