Technical Success Specialist, Bubble
$64-86k
+ Equity
More information about location
AI app builder
Open for applications
AI app builder
501-1000 employees
Open for applications
$64-86k
+ Equity
More information about location
501-1000 employees
Company mission
To let anyone build powerful web and mobile apps visually, without code.
Role
Who you are
- You’re a high achieving recent college graduate, that meets our requirements listed below
- You’re excited to jump start your career in tech by joining a fast growing startup
- You’re motivated, a quicker learner, and you enjoy helping customers grow
- You have a strong desire to prove yourself, and want to be rewarded through growth and exposure to different aspects of a product and business
- You’re willing and excited to work directly with high stakes, high value prospects and customers on live video calls
- Embodies Bubble’s values
- Has Success Management, Account Management, or other customer-facing experience
- Has experience with performance tied to a target like collections or product usage
- Has experience with (or is excited to gain experience with) APIs and building applications or tools for the internet
- Exhibits an investigative mindset, high attention to detail, and aptitude for learning
- Demonstrates a strategic ability to compare product usage with customer goals
- Thrives in the face of ambiguity, demonstrating an ability to problem solve with minimal guidance
- Has exceptional written and verbal skills; can translate complex solutions to users concisely and clearly, while collaborating with the team effectively and efficiently
- Wants to be part of building and designing processes, tooling, and documentation
- Can commute to our NYC office regularly
What the job involves
- The Technical Success team acts as technical advisors and problem solvers for key customers
- We serve as a bridge between their needs and our platform, providing them with proactive consultative guidance, 1:1 relationship management, and technical product support. Internally, we are an integral partner to our Sales and Product teams, helping close deals and shape the roadmap
- Become an expert in all things Bubble — our product, users, and company
- Support our sales team:
- Participate in face to face video calls with prospects
- Qualify functionality
- Perform product demonstrations
- Complete security questionnaires
- Participate in implementation and onboarding of new customers to their enterprise plans and hardware
- Own a book of business of 20-25 accounts in collaboration with our Account Management team:
- Elevate customer voice
- Answer technical support questions face to face and over email
- Reveal expansion opportunities
- Complete app audits
- Offer consultative technical advice
- Analyze and optimize our tools, documentation, and processes to improve and scale our operations
- Collaborate with sales and product teams to improve our users’ overall experience with Bubble
Our take
More people than ever are interested in starting a digital product business such as a SaaS, social network or marketplace, but getting started is tough. Creating tangible proof-of-concept products generally requires software development skills, and without experience in coding, this usually results in expensive programmer hires.
Bubble provides a no-code software development platform, allowing its users to build SaaS apps, dashboards, CRMs, marketplaces, social networks, and other web or mobile-based software applications without coding experience. The platform allows users to navigate prototyping, launch, collaborative iterative development, and unlimited scaling through simple drag-and-drop interfaces, allowing anyone to develop software without the need for programming experience.
No-code software development startups have been growing in popularity and this undeniably presents significant competition for Bubble, but their all-in-one approach to design, functionality, and management gives them a cutting edge over similar niche-focussed alternatives. The company claims that through its platform, businesses can launch and develop products at a much faster rate due to increased accessibility to software development, without the need for expensive hires and infrastructure.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$100m
SERIES A
Jun 2019
$6m
EARLY VC
Total funding: $106.4m
Company benefits
- Company equity
- Generous PTO
- Health, dental, and vision
- Paid parental leave
- Sabbatical program
- 401(k) matching
- Wellness and work stipend
- Bi-annual team retreats
- In-office lunches
- Flexible-first hybrid work
Company HQ
Flatiron District, New York, NY
Leadership
Emmanuеl Straschnοv
(Co-Founder & Co-CEO)Experience as CEO Assistant for Prada. Consultant for Roland Berger Strategy Consultants from 2007 to 2010.
Josh Haas
(Co-Founder & Co-CEO)Management Associate for Bridgewater Associates from 2007 to 2010. Experience as Co-founder and CTO of KeywordSmart.
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