Revenue Operations Manager, Recall
4-5 days a week in office
Universal API for meeting bots
Be an early applicant
Universal API for meeting bots
1-20 employees
Be an early applicant
4-5 days a week in office
1-20 employees
Company mission
To provide a simple API to a problem that typically takes our customers more than a year to build in house.
Role
Who you are
- Technical Expertise: Proficiency in SQL (test required), plus hands-on CRM (Close.io, HubSpot) and data visualization experience (Metabase)
- Analytical & Process Skills: Demonstrated ability to analyze sales data, conduct root cause analyses, and drive process improvements
- Sales Enablement Background: Familiarity with sales methodologies and enablement best practices
- Experience: 3+ years in RevOps, Sales Ops, or similar in a SaaS environment; success in cross-functional collaboration
- Work Style: Must be in office 4 days/week (5 during ramp); detail-oriented, data-driven, and adept at influencing without direct authority
What the job involves
- Recall.ai is experiencing rapid growth and is looking for a proactive, analytical, and technically adept Revenue Operations Manager to be the founding member of our RevOps team
- In this role, you will directly influence revenue growth by optimizing sales processes, enhancing forecasting, and driving operational efficiency
- You’ll work closely with the VP of Sales, our co-founder, as well as cross-functional teams (Marketing, Product, Finance), to ensure data quality, process optimization, and actionable insights
- This is a high-impact individual contributor role with the potential to transition into a leadership position as the team and company continue to scale
- Reports to: VP of Sales
- CRM & Data Integrity: Oversee CRM hygiene, automation, and optimization for accurate sales data and accessible insights
- Forecasting & Pipeline Analysis: Develop and refine forecasting models; align assumptions with sales leadership
- Reporting & Analytics: Create dashboards for key metrics (conversion rates, deal velocity, revenue trends). Conduct root cause analyses for continuous improvement
- Process Optimization & Efficiency: Identify and resolve operational bottlenecks; implement workflows and automations
- Tech Stack Management: Manage the sales tech ecosystem (CRM, analytics tools), recommending enhancements to boost efficiency
- Sales Enablement & Collaboration: Develop enablement resources; partner with Marketing & Product on lead generation, handoffs, and expansion strategies
- Territory & Account Strategy: Define and optimize sales territories, ensuring adequate coverage and resource allocation
- Compensation & Enterprise Readiness: Administer sales compensation plans and support the Enterprise sales launch with scalable processes
- Establish RevOps Foundations: As the first hire, lay the groundwork for process excellence
- Drive Growth: Own forecasting, pipeline analysis, sales capacity planning, incentive design, and automation projects
- Annual Planning: Collaborate with Finance and leadership to set targets, allocate resources, and optimize incentives
- Scale & Leadership: Develop processes to support an Enterprise sales team, with a pathway to a potential leadership role
- Knowledge of our tech is not necessary, but if you're curious, we use:
- API Frontend: Django
- Real-time Video Processing: Rust
- Database: Postgres
- Infrastructure: Kubernetes running on AWS EKS. All infrastructure managed through Terraform
Our take
Recall.ai provides a universal API for meeting bots across platforms like Zoom and Microsoft Teams. This API enables companies to capture and process data from virtual meetings, facilitating the development of AI-powered tools such as sales coaching bots and automated meeting note-takers.
What sets Recall.ai apart is its ability to streamline a complex integration process, typically requiring extensive time and resources, into a simple, scalable solution. This infrastructure is comparable to cloud computing services, offering a foundational layer upon which other companies can build their AI-driven products.
Recall.ai has achieved significant success, evidenced by exceptional growth in and an impressive annual recurring revenue. With backing from Y Combinator and a strong Series A funding round, the company plans to expand its team and enhance its integrations, positioning itself at the forefront of the AI and remote work transformation.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
May 2024
$10m
SERIES A
Dec 2022
$2.7m
SEED
Total funding: $12.7m
Company benefits
- 100% covered, top-of-the-line health insurance, dental, and vision
- Computer and workspace enhancements
- Unlimited PTO
- Quarterly company off-sites with the team and explore exciting destinations around the world
- Opportunity to play a critical role in building the foundations of the company and GTM culture
Company HQ
The Castro, San Francisco, CA
Leadership
David Gu
(Co-founder & CEO)Also Co-founder and CEO for Perfect Recall (W20) and prior to this worked as a Software Engineer at Wish.
Amanda Zhu
(Co-founder)Also Co-Founded Perfect Recall (W20), before this worked as a Software Engineer at Edisoft.
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