Revenue Operations Manager, Recall

• Technical Expertise: Proficiency in SQL (test required), plus hands-on CRM (Close.io, HubSpot) and data visualization experience (Metabase)
• Analytical & Process Skills: Demonstrated ability to analyze sales data, conduct root cause analyses, and drive process improvements
• Sales Enablement Background: Familiarity with sales methodologies and enablement best practices
• Experience: 3+ years in RevOps, Sales Ops, or similar in a SaaS environment; success in cross-functional collaboration
• Work Style: Must be in office 4 days/week (5 during ramp); detail-oriented, data-driven, and adept at influencing without direct authority

• Recall.ai is experiencing rapid growth and is looking for a proactive, analytical, and technically adept Revenue Operations Manager to be the founding member of our RevOps team
• In this role, you will directly influence revenue growth by optimizing sales processes, enhancing forecasting, and driving operational efficiency
• You’ll work closely with the VP of Sales, our co-founder, as well as cross-functional teams (Marketing, Product, Finance), to ensure data quality, process optimization, and actionable insights
• This is a high-impact individual contributor role with the potential to transition into a leadership position as the team and company continue to scale
• Reports to: VP of Sales
• CRM & Data Integrity: Oversee CRM hygiene, automation, and optimization for accurate sales data and accessible insights
• Forecasting & Pipeline Analysis: Develop and refine forecasting models; align assumptions with sales leadership
• Reporting & Analytics: Create dashboards for key metrics (conversion rates, deal velocity, revenue trends). Conduct root cause analyses for continuous improvement
• Process Optimization & Efficiency: Identify and resolve operational bottlenecks; implement workflows and automations
• Tech Stack Management: Manage the sales tech ecosystem (CRM, analytics tools), recommending enhancements to boost efficiency
• Sales Enablement & Collaboration: Develop enablement resources; partner with Marketing & Product on lead generation, handoffs, and expansion strategies
• Territory & Account Strategy: Define and optimize sales territories, ensuring adequate coverage and resource allocation
• Compensation & Enterprise Readiness: Administer sales compensation plans and support the Enterprise sales launch with scalable processes
• Establish RevOps Foundations: As the first hire, lay the groundwork for process excellence
• Drive Growth: Own forecasting, pipeline analysis, sales capacity planning, incentive design, and automation projects
• Annual Planning: Collaborate with Finance and leadership to set targets, allocate resources, and optimize incentives
• Scale & Leadership: Develop processes to support an Enterprise sales team, with a pathway to a potential leadership role
• Knowledge of our tech is not necessary, but if you're curious, we use:
• API Frontend: Django
• Real-time Video Processing: Rust
• Database: Postgres
• Infrastructure: Kubernetes running on AWS EKS. All infrastructure managed through Terraform

• 100% covered, top-of-the-line health insurance, dental, and vision
• Computer and workspace enhancements
• Unlimited PTO
• Quarterly company off-sites with the team and explore exciting destinations around the world
• Opportunity to play a critical role in building the foundations of the company and GTM culture

Total funding: $12.7m

Recall.ai provides a universal API for meeting bots across platforms like Zoom and Microsoft Teams. This API enables companies to capture and process data from virtual meetings, facilitating the development of AI-powered tools such as sales coaching bots and automated meeting note-takers.