Senior Product Analyst, OpenTable
$75-90k
+ Annual cash bonus
Office located in Cambridge, MA
Online restaurant reservation service
Job no longer available
Online restaurant reservation service
1001+ employees
Job no longer available
$75-90k
+ Annual cash bonus
Office located in Cambridge, MA
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- Candidates for this role must have experience in defining product strategies, building data flows, defining new metrics, owning product reporting and manipulating large sets of data to discover trends and make recommendations on product strategies
- Experience with product analytics, finance or any other analytics background preferred
- 2-4+ years of experience in analytics or product analytics
- Experience with Snowflake or any other relational database
- Strong SQL skills + Experience with design and development of ETL processes
- Experience with user-facing analytics platforms: Tableau, Preset, MicroStrategy
- Sophisticated Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
- Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
- High energy and contagious enthusiasm; willing to tackle tough projects
- Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
- Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
What the job involves
- Every employee at OpenTable has a tangible impact on what we do and how we do it
- You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined
- Reporting to the Director, Product Analytics, this position will be focused on global product analytics
- The role will work cross-functionally with multiple departments including executive leadership, product, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs
- The Sr. Analyst level position is expected to have a strong understanding of the OpenTable Product organization and ability to learn quickly
- This position will have to be a strong communicator, have excellent project management skills, an analytical approach and be comfortable delivering results in ambiguity
- Sophisticated analytics to support product decisions
- Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the product team
- Build and maintain financial models, forecasts and dashboards for various business scenarios
- Collaborate with product leads to align on product strategies
- Own product data flows
- Support and evaluate product features through sophisticated analytics
- Evaluate and outline new product initiatives and opportunities through data
- Prepare and present data analyses for different audiences
- Collect feedback and handle flow of inbound ad hoc requests from the Product team
- Improve product data flow and metric definition
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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