Technical Writer, Movable Ink
$70-80k
Marketing content contextualisation platform
Job no longer available
Marketing content contextualisation platform
501-1000 employees
Job no longer available
$70-80k
501-1000 employees
Company mission
To help marketers amplify their voice and delight their customers.
Role
Who you are
- 1-3+ years experience creating documentation for a B2B SaaS company
- Strong drafting, copy editing, and proofreading expertise
- Keen attention to detail
- Able to translate complex technical concepts for both expert and non-expert audiences
- Able to manage projects and deadlines across a variety of teams and stakeholders
Desirable
- Experience working in marketing technology or enterprise SaaS spaces
- Proficiency with Zendesk and Notion
- Able to develop informative material in a variety of formats, including graphics, animations, and videos
- Experience not only on the documentation side of a product, but also on interface copy
- Experience using analytics tools to measure content performance
What the job involves
- We’re looking for a Technical Writer who will be responsible for our Support Center; the Technical Writer will create and maintain all product-related content for Studio, including (but not limited to) step-by-step guides, conceptual explanations, and product release notes
- This role will report to the Director of Product Enablement and Education and work closely with Product Management, Engineering, and Customer Education
- Draft, edit and publish support center articles for Movable Ink’s Studio product
- Work closely with Product Management on new product feature releases and create release notes to coincide with launch
- Maintain the content architecture of the support center
- Routinely monitor existing articles for accuracy and clarity
- Analyze and report on article viewership and engagement metrics
- Adhere to Movable Ink documentation standards, practices, and procedures
Our take
Moveable has been at the forefront of personalised marketing since 2010. It pioneered the technology behind contextual email marketing, helping brands show content that actually mattered to each customer in real time. From its early days, the company has focused on making every customer interaction smarter and more engaging.
Over the years, Movable Ink has grown beyond email., embracing AI and automation to take personalization to the next level. Its products, including Studio and the Da Vinci AI orchestration engine, let brands create experiences that scale while still feeling personal. And with its Autonomous Marketing capabilities, the company is helping marketers work smarter, while gaining deeper insights and driving measurable results across every touchpoint.
In 2025, Movable Ink announced it would be acquired by STG, a US-based private equity firm. This move is a vote of confidence in the company's vision and mission, giving it the backing to expand its AI-driven platform even further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2022
$55m
SERIES D
Aug 2020
$30m
SERIES C
Total funding: $97.3m
Company benefits
- Generous PTO
- Global Mental Health and Well-Being Benefits
- Flexible Work Opportunities
- Comprehensive Health Benefits
- Employee Resource Groups
- Parental Leave and Support
- Volunteer Opportunities
- Social Events and Activities
- 401K Contribution
Company HQ
Theater District, New York, NY
Leadership
Vivek Sharma
(Co-Founder & CEO)Began their career as a Software Engineer at Cisco Systems and Blue Martini Software. Vivek then went on to found MetroSpark where he served as the CEO for 3 years before co-founding Movable Ink in 2010.
Michael Nutt
(Co-Founder & CTO)Prior to co-founding Movable Ink, Michael was a Senior Software Developer at Gilt Groupe and Lime Wire.
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