Senior Presales Solutions Architect, Udacity

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a related technical field
• Familiarity with learning management systems (LMS), content management systems (CMS), and skill assessment tools
• 3+ years of pre-sales experience in SaaS, or consulting experience delivering digital transformation solutions
• Fluent in written and spoken English language, additional European language skills a plus!
• Understanding of common enterprise technology stacks in data science, artificial intelligence, software engineering and cloud ecosystems
• Excellent presentation and communication skills
• Must have superior listening, questioning, collaboration and leadership skills
• Demonstrating ability to think strategically about complex issues, leading to thoughtful recommendations and action plans
• Successful candidates in this role will have previous experience in technical sales, consulting, and/or enterprise account management, and be comfortable presenting to Senior Executive audiences as well as holding technical discussions with SMEs on topics such as Data Science, AI, and Cloud
• Other valuable experience includes a working knowledge of the modern IT landscape in enterprise settings (e.g. advanced analytics, machine learning, GenAI, software development lifecycle, cloud services)

Desirable

• As a Senior Presales Solution Architect, you will partner with our Sales, Customer Success, and Strategic Alliances teams as we engage with Global 2000+ customers and prospects to align our programs and content with their desired business outcomes
• In this role, you be engaged both pre and post sale in a customer-facing capacity to understand the scope of customer challenges in achieving their business initiatives, and prescribe and architect a comprehensive solution
• You'll play a key role in growing Udacity’s revenues by leading pre-sales technical/functional support activities to prospective customers and existing customers
• Leverage your technical and business acumen in partnering with your GTM partners to drive revenue via new business sales and growing existing customers
• Deeply understand Udacity’s curriculum with a focus on artificial intelligence, machine learning, data science, cloud and related technical topics to become a customer-facing content expert
• Articulate Udacity’s unique value proposition and ROI story to Technology and Business Leaders at Global 2000 enterprises by being a trusted advisor and understanding the roles and best practices of a successful upskilling and reskilling initiative
• Advising enterprise prospects and customers on critical technical skills across data science, AI/ML, software engineering, cybersecurity, cloud and business/leadership skills - mapping them to their top technology initiatives & business objectives and Udacity's portfolio
• Assessing enterprise prospects' and customers’ technical requirements, employee learning patterns and best practices for success by engaging with prospects throughout the sales engagement process
• Identify trends in emerging technology adoption across enterprises to inform new content creation and product innovation
• Identify and build relationships with technical champions within our enterprise customer organizations