Data Product Manager, Empowerly

• Bachelor’s or Master’s degree in Data Science, Engineering, or a related field
• Proven experience in data product management, data engineering, or data analysis, preferably in a technology-focused or startup environment
• Ability to query, collect, and manage large-scale data sets to inform decisions
• Proficiency in SQL, Python, or Javascript/NodeJS
• Experience with building or contributing to AI-driven products like chatbots
• Solid understanding of ETL processes, analytics, and data integrations
• Proficiency in database design, administration, and data visualization tools (e.g., Tableau, Power BI)
• Strong problem-solving skills, with the ability to translate complex data into actionable business insights
• Experience working in Agile environments, managing projects, timelines, and deliverables
• Excellent verbal and written communication skills, capable of explaining complex technical topics to both technical and non-technical stakeholders

Desirable

• As companies undergo digital transformation, they face significant challenges in adopting data-driven decision-making. In fact, McKinsey reports that 70% of digital transformation projects fall short, with 48% of executives citing "people challenges" as the main obstacle
• To address these challenges, Empowerly seeks a Data Product Manager who will play a crucial role in leveraging data to drive decision-making and bridge the gap between marketing, operations, and engineering
• As a Data Product Manager, you will be at the forefront of developing and enhancing data-driven products that meet and exceed customer needs. Your role will involve understanding user challenges and working closely with front-end and back-end engineering teams
• This position offers the opportunity to work in a collaborative, fast-paced environment and make a significant impact on Empowerly’s product offerings and overall business strategy
• You will ensure that all departments can harness data to answer critical business questions, improve internal processes, and optimize user experiences across the platform
• Define product data goals that align with key business objectives and translate insights into actionable features
• Analyze customer journey data, identifying reasons for churn and areas to improve retention
• Leverage data from customer interactions, such as essays, to enhance our understanding of the admissions journey and use this insight to influence product features like chatbots
• Collaborate closely with cross-functional teams to ensure that data-driven solutions align with business needs and product vision
• Build frameworks to set and track OKRs and KPIs throughout the product lifecycle
• Develop and manage the roadmap for data products, ensuring they are scalable and optimized for the long term
• Query, collect, and manage data to build and enhance EmpowerlyGPT, our AI-driven solution, ensuring it addresses key user challenges and improves the admissions experience
• Work with data scientists and engineers to develop innovative, data-driven features that improve user engagement and product performance
• Promote data literacy across the organization, driving higher data adoption and empowering teams to use data effectively
• Oversee the development and maintenance of data infrastructure to support the scaling of Empowerly’s product offerings
• Continuously monitor, evaluate, and optimize the performance of data products to ensure quality, reliability, and business impact
• Strong ability to translate your technical capabilities in a product manager role from both sides – our customers, clients and engineers
• You are able to make complex topics simple and clearly communicate nuance to stakeholders (engineers, customers, field, etc.) in both written and verbal form
• You are excited to solve ambiguous problems with a collaborative team
• You will work closely with a distributed Engineering Team and remote teams located across the United States and Brazil, fostering a collaborative and inclusive environment
• You will understand basic UI/UX. Specifically, iIdentify and address key challenges faced by our users, ensuring that our product solutions are tailored to meet their needs
• This is a critical hire and with a focus on the execution and iteration of our product strategy, focusing on both short-term and long-term goals – including sprints to ensure that our product roadmap aligns with the company's vision