Public Relations & Social Media Intern, Twilio

• Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
• Interest in Public Relations/ Corporate Communications
• Interest in the tech industry, specifically B2B companies
• Exceptional written and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment
• Strong research, critical-thinking, and organization skills
• Passion for technology and how it solves real-world problems
• Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills

Desirable

• Twilio is looking for a Public Relations and Social Media Intern to join our Global Corporate Communications team. This isn’t just about monitoring feeds—it’s a high-impact role where you’ll dive headfirst into corporate storytelling, media relations, and social media strategy.
• You will be part of the team helping to craft Twilio's narrative and share how our technology is powering the future of customer engagement. If you’re a sharp writer who knows how to spot a trend and turn technical concepts into relatable news, we want to hear from you
• Professional Growth: Real-world experience in a global communications department at a leading technology company
• Strategic Storytelling: Gain experience translating complex technical innovation into compelling narratives for global audiences
• Mentorship: Direct reporting line to the Global Communications team with a focus on your professional development and networking
• Media Relations & Content Support
• Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation
• Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public
• Strategy & Research
• Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement
• Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority
• Operations & Global Coordination
• Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns
• Assist with administrative tasks including scheduling team meetings, and organizing assets and files
• Help maintain internal PR databases, track project timelines, and assist with tracking coverage
• Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message

• Applications for this role are intended to be accepted until April 1st, but may change based on business needs