Solutions Engineer, DataDome
Online fraud and bot protection
Job no longer available
Online fraud and bot protection
101-200 employees
Job no longer available
101-200 employees
Company mission
To rid the web of fraudulent traffic.
Role
Who you are
- Bachelor’s Degree in Computer Science/Engineering or equivalent experience
- At least 3 years pre-sales experience within a mid-market to enterprise level SaaS ecosystem. Cybersecurity experience is not necessary, but appreciated
- A consultative approach with solving the customer’s business challenges and have a track record of successfully overcoming technical and security objections and highlighting product value as a whole
- Experience in translating technical concepts into language for varied audiences
- Good understanding of web-based solutions, website development and structured data
- Highly analytical mindset, that can manage client relationships as part of a market leading, AI driven organization
- Customer oriented with excellent written and verbal communication skills, as well project management experience
Desirable
- You are interested in deep diving into data and you are familiar with Kibana/Elasticsearch
- You have experience with Apache, Nginx, Varnish, IIS, lambda@edge
- You have a experience in cloud architecture and/or Web infrastructure (XFF, Cookies, CORS, keep-alive, SPA, etc ..)
What the job involves
- The Solutions Engineer will play a pivotal role in helping prospects understand the value of DataDome for their business
- This position is not just about technical expertise, it’s about becoming a trusted partner to clients, guiding them from introductory and demo discussions, through to production implementation
- As a Solutions Engineer, you will collaborate closely with Account Managers and clients to solve complex challenges, understand pain points and establish success criteria in order to deliver tailored solutions that drive real-world impact
- The Solutions Engineer role is an opportunity to sit alongside clients as a strategic partner, contributing energy, ideas, and expertise to solve the hardest problems in our industry
- Every day will bring new challenges and opportunities to expand your technical expertise, advocate for clients, and make a lasting impact
- Understand complex customer business problems and advise them on how to deploy the DataDome solution
- Visualize customer internal systems and information topology
- Lead technical discussion with prospects in defining challenges and identifying client success criteria
- Prepare and deliver high impact presentations and demos that tell DataDome's differentiated story
- Guide customers through the evaluation process ensuring that DataDome's solution meets key business objectives and technical requirements
- Configure prospect's instance to enhance bot detection
- Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback
- Collaborate with the Sales team to assess, qualify and track customer opportunities in SalesForce, and contribute to the design of effective technical solutions
Application process
- If your application is selected, our Talent Acquisition Manager will contact you for a first chat
- You will then meet with our Solutions Engineering Manager
- You will then meet with our VP of Solutions Services
- You will complete a mock Demo with a member of our sales team, Solutions Engineering manager and VP of Solutions Services
- The final step will be a 1 on 1 meeting with our CEO
- Welcome to DataDome!
Our take
The move to digital commerce and communications has many benefits for everyone involved, but it has also coincided with the rise of bot attacks - automated scripts which mimic human behavior for the purposes of fraud or disrupting a service. DataDome offers a solution, providing protection against malicious bots for an enterprise's mobile apps, APIs, and websites.
DataDome is one player in a heavily contested market and competes against the likes of PerimiterX and HUMAN. However, it stands out due to its machine learning engine which enables it to analyze all data requests within 2 milliseconds. This gives it the ability to operate in real time without increasing latency for customers using the client's services legitimately.
DataDome has secured backing in the form of enterprise customers, among which are the NYT, Reddit and Tripadvisor, all firms which are particularly vulnerable to bot attacks. It has also secured significant investment that is cited to fund global commercial rollout, as well as supporting accelerated R&D efforts that will ensure its offering stays well ahead of bot developers and fraudsters.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2023
$42m
SERIES C
May 2021
$35m
SERIES B
Total funding: $81.2m
Company benefits
- Remote, hybrid, & in-office options, including working from our NY office, located in Soho
- $500 stipend to help you set up your ideal workspace
- Generous & customizable health benefits covering medical, dental, & vision insurance
- Events and workshops planned throughout the year including two annual offsite events, summer & winter parties, lunch & learns, & much more
- PTO - 27 days + 12 national holidays
- 401 K eligibility + matching
- Parent care - gifts & care packages
- $1500 referral bonus
Company values
- Passion: We love what we do and are continuously driven to do our best.
- Growth: Our ambition is to become the global leader of bot and online fraud protection.
- Customer Centricity: We put customers at the forefront of every decision.
- Team Spirit: We work together to excel both personally and professionally.
Company HQ
SoHo, New York, NY
Articles
Leadership
Benjamin Fabre
(Co-Founder & CEO)Spent over a decade as co-founder and CTO of Agence CD Net, and moved on to co-found and serve as president at Institut TrendyBuzz. Subsequently spent a brief spell as COO of Linkfluence.
Fabien Grenier
(Co-Founder & Chairman)Spent 7 years as CEO and co-founder of CD Net, then co-founded and served as CEO at TrendyBuzz Institut. Worked for a year as VP of sales and marketing at Linkfluence.
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