Staff Software Engineer, Point
$155.2-291.6k
+ Equity; salary is dependent on location
More information about location
Helping homeowners to sell equity in their homes
Be an early applicant
Helping homeowners to sell equity in their homes
201-500 employees
Be an early applicant
$155.2-291.6k
+ Equity; salary is dependent on location
More information about location
201-500 employees
Company mission
To help homeowners become free of their debts and be able to unlock the wealth in their homes.
Role
Who you are
- BS/MS/PhD in Computer Science/Engineering or equivalent degree
- Overall 10+ years of experience building robust software applications using languages such as Java, Python, Ruby, TypeScript etc
- Proficiency with at least one public cloud provider (Azure, AWS, GCP) and experience building cloud-native applications
- Hands-on experience with both NoSQL and relational databases
- Proven track record of building and scaling reliable, customer-facing applications
- Clear communicator who adapts messaging for technical and business audiences
- Skilled in navigating ambiguity, setting direction, and aligning teams
- Trusted partner to cross-functional teams with a focus on impact and outcomes
Desirable
- Experience building responsive frontends with a strong focus on UX and component-driven design
- Expertise in developing AI-powered features for customer communication across chat, voice, and email
- Experience deploying production-grade multi-agent systems using MCP servers and prompt tuning strategies
- Proven ability to establish agent-level observability and system evaluation mechanisms
What the job involves
- We're seeking a Staff Software Engineer to join our team to help scale Point's multi-product digital platform. In this strategic role, you will lead the Customer Operations Pillar while defining and driving the technical roadmap aligned with the product vision, empowering our Sales and Customer Experience team to deliver smarter, faster, and personalized experiences for our customers
- You’ll lead architectural design across multiple systems, champion the integration of AI-driven capabilities across communication channels, and play a key role in shaping the future of how we engage with homeowners. This role is ideal for a highly experienced engineer who excels in fast-paced environments, thrives on solving complex challenges, and brings a strong product mindset to cross-functional collaboration
- Architecture & Strategy:
- Define and evolve intelligent system architectures that leverage AI and ML to deliver personalized customer experiences
- Lead the strategic integration of across platforms—ensuring alignment with the long-term product and technical vision
- Promote modular, maintainable architectures that support rapid experimentation while maintaining robustness and regulatory compliance
- Cross-Functional Collaboration:
- Partner with Product, Design, Marketing, Sales, and Customer Experience teams to transform business challenges into intelligent, AI-enhanced solutions
- Contribute to product discovery, ensuring technical investments deliver long-term value
- Collaborate on responsible AI practices, including fairness, transparency, and ethical use of data
- Execution & Delivery
- Remain hands-on, writing and reviewing code across codebases in multiple languages (e.g., TypeScript, Python, Ruby)
- Drive greenfield initiatives and AI-powered features across communication channels like chat, voice, email, and web
- Lead multi-team delivery efforts while balancing scope, quality, and speed
- Technical Leadership & Mentorship:
- Establish and uphold engineering best practices in design, testing, monitoring, and code quality
- Mentor engineers and lead through hands-on contribution and architectural guidance
- Foster a culture of technical excellence and cross-team collaboration
Our take
The process of purchasing a property can result in the financial position of immense debt. Home buyers often must take out bridge loans to finance their purchase whilst continuing to live at their current residence.
Point provides property financing by providing a share of a homeowners equity in advance to fund the purchase of a new home. The startup evaluates the finances of an applicant and purchases their property, obtaining a stake in the property if it is sold within ten years.
Point claims to prevent their customers from taking on crippling debt to fund a property purchase, and has helped nearly 10,000 homeowners across the United States. The company is in the midst of an expansion from 16 to 28 total geographies in the coming year after acquiring series C funding in 2022.
Steph
Company Specialist at Welcome to the Jungle
Insights
65% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$115m
SERIES C
Mar 2019
$22m
SERIES B
Total funding: $145.5m
Company benefits
- Health Insurance: Point provides platinum-rated plans for medical (Anthem Blue Cross or Kaiser Permanente), dental and vision (The Standard). We cover 99% of employee premiums and 75% of dependent premiums
- Generous Vacation: Take time for yourself and your family when you want - Point has an unlimited vacation policy
- Continued Learning: We encourage all team members to attend events hosted by our investors, external workshops and conferences. We believe in continuous improvement and want to support employees on their professional journeys
- Family Friendly: Point will top off state applicable PFL earnings, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. In addition, employees will receive 4 weeks: s of fully paid transition time. For the first consecutive four weeks after returning to work following parental leave, and following exhaustion of all other paid leave benefits, the employee may work part-time, meaning two or three days per week, and will receive 100% of regular base pay
- Work From Home Stipends: With employees working remote, Point will provide employees a $50 monthly cell phone stipend and a $50 monthly internet stipend. In addition, we will reimburse up to $150 to help you purchase supplies for your home office.remote, Point will provide employees a $50 monthly cell phone stipend and a $50 monthly internet stipend. In addition, we will reimburse up to $150 to help you purchase supplies for your home office
Company HQ
Downtown North, Palo Alto, CA
Leadership
Eddie Lim
(Co-founder)Studied Computer Science at Harvard. Co-founder & CTO of Metails. Worked in Product Design at Facebook. Also Co-founded: Trial Pay Inc; Yub, Inc; and TXN.
Eoin Matthews
(Co-founder)Co-founder & VP of Development at Metails. Part of the Founding Team of Sendgrid. Worked at Rakuten for 6 years, leaving as VP of Business Development. Became VP of Business Development at VigLink. Founded popt.com. Was a Board Member on viethope.inc for 5 years.
Share this job
View 5 more jobs at Point