Senior Product Analyst, Cleo
Commercial
£70-90k
Plus Equity top-ups for team members getting promoted
1-2 days a week in office
AI personal finance assistant
Open for applications
AI personal finance assistant
201-500 employees
Open for applications
£70-90k
Plus Equity top-ups for team members getting promoted
1-2 days a week in office
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product
- 4+ years experience doing quantitative analysis in a digital product environment
- Comfortable analysing concepts such as LTV, unit economics, gross margin, profitability. Prior experience with financial modelling is a plus
- Highly proficient in writing analytical SQL
- Solid understanding of data modelling principles and tools such as dbt
- Experience implementing best practices on data quality, documentation, and governance
- Strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
- Avid user of data visualisation tools such as Tableau, Looker, or Periscope
- Highly motivated to work autonomously, with strong organisational and time management skill
What the job involves
- As a Senior Product Analyst in the commercial team you’ll leverage data to chart the path to net profitability at one of the UK’s fastest growing startups
- Your analysis will uncover drivers of business performance versus financial targets, and identify new means of growing user LTV and company revenue
- Conducting deep-dive analysis in your product domain (subscription plans) to understand user behaviour and to identify the highest impact areas for growth
- Building frameworks to define how we quantitatively evaluate product success, setting KPIs, designing tracking to measure what really matters
- Conduct regular A/B tests and causal analyses to determine the impact of product and pricing changes on success metrics
- Building frameworks for measuring and analysing LTV / unit economics
- Projecting company profitability to measurable levels of accuracy
- Building and maintaining company-level reporting used by product squads, leadership team, and the board
- Influencing the roadmap of product teams through presentation of data-based recommendations
- Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
- You’ll bring a technical, product-led approach to our growth and business model, breaking down every element of acquisition and lifetime value - investigating and improving our understanding, running experiments, and working closely with teams across the business to drive these metrics forward
- You’ll also sit within the wider data function here at Cleo; a hotshot team of 50 Product Analysts, Analytic Engineers, and Data Scientists with significant industry experience that are at the heart of everything we do at Cleo
- You’ll have the opportunity to work with them in building the data platform that is the engine of Cleo’s growth
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
43% female employees
24% employee growth in 12 months
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity, Equity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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