Senior Growth & Operations Manager, Airbnb
EMEA
£77-96k
Salary shown for UK only, other locations may vary
More information about location
2 days a week in office
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
£77-96k
Salary shown for UK only, other locations may vary
More information about location
2 days a week in office
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Qualified candidates will have 6+ years of work experience, preferably with experience in business consulting or Strategy and Operations in a scale-up. Tech background is a plus
- Business background with understanding of operations and/or sales, growth marketing and commercial partnerships
- Strong project management experience working cross-functionally with multiple departments, ideally in tech companies or in innovation business units. Mastering of project management frameworks and methodologies
- Ability to frame issues and develop hypotheses to solve them
- Ability to organize and prioritize work, for oneself as well as for various functions to achieve common goals
- Analytical mindset, able to conduct end-to-end business analysis, leveraging excel and AI tools. SQL or Python knowledge is a plus
- Hands-on approach and detail-oriented. Getting things done fast and learning by doer mindset
- Written and verbal communicator with strong presentation and influence skills
- Fluent in English required; another European language is a strong plus
- Location: London, Berlin or Barcelona, willing to come frequently to the office
- You love to work on multiple priorities, run complex workstreams in parallel and thrive in fast-paced, ever changing environments
- You want a role where you will both define strategies then flawlessly execute them
- You're equally comfortable presenting to leadership and managing the operational details of a project
What the job involves
- Our goal is to accelerate EMEA growth by enabling country teams to execute local growth plans — with a primary focus on driving demand
- We work closely with marketing, growth marketing, product, communications, data science, and policy at both central and local level to develop scalable, holistic programs across markets
- The Difference You Will Make:
- As a Senior Growth & Operations Manager, EMEA, you will work with both Country and EMEA leadership to develop and execute growth initiatives to accelerate Airbnb’s business in the region
- Your attention to detail, analytical mindset, organization and communication skills will all ensure you succeed
- Own the conception, execution, and measurement of cross-functional business initiatives end-to-end
- Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, working with cross-functional stakeholders to achieve the solution and driving post-mortem on learnings
- These initiatives will span across the demand, supply, and regulatory surfaces of the business, both on tactical short-terms wins and strategic long-term actions
- Support business growth and acceleration by sourcing and operating innovative levers
- Concretely, this means sizing, coordinating and operating pilots around broad topics such as traffic, CRM, growth marketing, new supply segments, distribution partnerships…
- Drive regular business operation meetings and initiate meaningful conversations. Concretely, this means organizing and leading weekly meetings or working routines with cross-functional project teams (sales, marketing, product, community, legal…) to ensure key initiatives are on track and escalate accordingly when relevant
- Present analysis, insights and actionable plans to the regional leadership team to drive key business decisions. Concretely, this means using and merging available data sources and tools, internal and external to analyze macro and micro trends and define a key problem to solve
- Then based on consultation with internal stakeholders, framing a recommendation and plan to support leadership decisions
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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