Founding Product Designer, GovWell

• 4+ years of experience in product design for B2B or enterprise SaaS applications
• Strong UX and interaction design skills, with a track record of shipping well-crafted, intuitive experiences
• Experience building and maintaining design systems with scalable, reusable UI components
• Proficiency in Figma, along with other design and prototyping tools
• Comfort working in a fast-paced, startup environment, where you’ll be balancing scrappiness with long-term design vision
• Strong collaboration skills – you work well with engineers, PMs, and customers to bring ideas to life
• Excellent written and verbal communication skills

Desirable

• Impact at scale – Every design decision you make will help governments serve millions of people more efficiently. Whether it’s making it easier for small businesses to get permits or streamlining affordable housing approvals, your work will have a tangible impact on communities
• A mission that matters – Government software is notoriously outdated, frustrating, and difficult to use. You have the opportunity to change that by designing tools that are not just functional, but genuinely delightful
• A front-row seat to a startup in hyper-growth – As GovWell’s first product designer, you’ll set the foundation for design at a fast-growing company. You’ll work closely with the founding team, define the design function, and help shape a product that scales across thousands of government agencies
• Building a workflow management system that is powerful and easy to use, but flexible enough to accommodate the unique processes of 80,000+ government agencies in the United States (think: Salesforce for governments). Today, GovWell is used to process permit and license applications for everything from new affordable housing developments to small business licenses
• Enabling a Figma-style document review experience that helps governments easily collaborate to review, mark up, and approve technical documents such as building and development plans
• Developing a flexible and powerful document generation system to automatically generate official documents including permits and licenses for thousands of unique processes (think: Canva for documents)
• Creating a payments experience that makes it easy for citizens to pay billions in annual permit/license fees, property taxes, and utility bills online
• As GovWell’s first product designer, you’ll drive design across the entire platform
• Create and own our design system – Develop reusable, accessible UI components that speed up development and create a consistent user experience
• Lead end-to-end design for core product features – From wireframing and prototyping to final UI design, you’ll take ideas from 0 to production
• Deeply understand our users – Work directly with government staff and citizens to uncover pain points and translate them into intuitive designs
• Collaborate closely with engineering – Ensure that designs are technically feasible and contribute to a smooth design-to-development process
• Set the foundation for GovWell’s design culture – Advocate for design best practices, establish processes, and define how design functions as we scale