Enterprise Account Executive, Appcues
$160-220k
OTE
Platform for measuring product adoption
Open for applications
Platform for measuring product adoption
21-100 employees
Open for applications
$160-220k
OTE
21-100 employees
Company mission
To make product adoption management and improvement easier, without needing to rely on a developer.
Role
Who you are
- You bring 4+ years of SaaS closing experience, including at least 2 years in a strategic or enterprise role
- You’re confident managing 5–6 figure deal cycles with complex buying committees
- You’re comfortable selling to post-sale teams (CS, Growth, Ops) and tying value to NRR metrics
- You’re proactive, curious, and energized by helping buyers navigate complexity
- Familiarity with tools like Aligned, Salesforce, Gong, Outreach
- You thrive in fast-moving, high-ownership environments and want to shape the sales motion as we scale
- You lead with empathy and curiosity — and take pride in delivering a first-class buyer experience
Desirable
- Experience with product adoption, onboarding, or user engagement platforms
- Ability to lead technical proof-of-concepts or coordinate with implementation stakeholders
What the job involves
- Appcues is on a mission to become the market leader in customer experience for technology companies. Our platform enables teams to design and deliver personalized in-app experiences that drive product adoption, engagement, and retention — without relying on engineering. We help companies turn their user experience into a growth engine
- We’re growing our sales team with experienced, outcome-driven Enterprise Account Executives. This role may be leveled as Enterprise AE or Senior Enterprise AE, depending on experience. This role is ideal for someone who thrives in strategic sales, is confident working across cross-functional buying teams, and wants to directly influence the success of our go-to-market motion. You’ll be responsible for acquiring and expanding high-value customers, focusing on business outcomes like onboarding, retention, and NRR
- Own the full sales cycle — from outbound prospecting to closing complex deals with enterprise buyers
- Run structured, multi-threaded sales motions involving product, CS, growth, IT, and procurement stakeholders
- Lead value-based discovery and demos that connect Appcues to key outcomes like user adoption and revenue expansion
- Build strong business cases and champion alignment to support executive buy-in and budget decisions
- Collaborate cross-functionally with Product, RevOps, and CS to ensure seamless handoffs and long-term customer value
- Contribute to GTM learning by sharing insights that shape messaging, positioning, and process improvements
Our take
Every digital business deals with change, and much of this change comes with adopting new products relative to improving processes. Evaluating the effectiveness of respective products requires its own methodology and investment in time, energy and expense. The digital experience platform is a growing but lucrative market that reached a valuation exceeding $20 billion in 2025.
Appcues has created a no-code platform that allows businesses to analyze product usage as well as communicate their reactions. Appcues is easy to integrate into pre-existing platforms as it functions as a Google Chrome extension. Once you establish an account, you can log into Appcues Studio and manage flows and events, target experience, and app feedback.
Appcues provides consumers with a smoother on-boarding experience by offering product tours and welcome messages. This simple-to-use system has already been welcomed by a variety of large vendors including Lyft, Clearbit and AdRoll.
Freddie
Company Specialist at Welcome to the Jungle
Insights
71% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$32.1m
SERIES B
Aug 2018
$10m
SERIES A
Total funding: $45.8m
Company benefits
- You'll have a solid health, dental, and vision plan; access to 401k, and a generous family leave policy
- We offer a $1,000 home office stipend, and an additional $500 annual budget for extra work-related technology
- Home office not cutting it? We'll reimburse your monthly coworking fees
- Equity offerings
- We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, ad hoc Lunch & Learns at team lunches, and more!
- We believe time away to reflect and explore makes us all more productive, so we expect each employee to take a minimum of ten days of vacation per year
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Jackson Noel
(Co-Founder & CEO)Having worked for GE Capital for 3 years, Jackson took an MIT MBA before working for a year in Growth for Testive. They left this in 2014 having co-founded Appcues in 2013.
Jonathan Kim
(Co-Founder & Board Member)Jonathan started their career as a Fenway News Online Editor for 3 years, before working at Performable and serving as a Subspot Software Engineer in 2013. Having founded it in 2013, they have been a Board Member at Appcues since June 2020.
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