Revenue Operations Manager, Mimecast
$104-156k
Office located in Lexington, MA
HR management & advanced email security
Open for applications
HR management & advanced email security
1001+ employees
Open for applications
$104-156k
Office located in Lexington, MA
1001+ employees
Company mission
To stop bad things from happening to good organisations.
Role
Who you are
- Experience: Strong expertise in sales operations, revenue operations, or related roles within B2B SaaS
- Field Expertise: Deep understanding of sales team needs and workflows
- Analytical Skills: Ability to turn complex data into clear insights and recommendations
- Data Analysis: Drive decisions with evidence-backed insights
- Sales Tools: Advanced proficiency in Excel and BI/forecasting tools (Tableau, Power BI, Clari)
- Technical Skills: Analyze and visualize sales performance effectively
- CRM Knowledge and fluency: Working expertise in Salesforce or similar platforms and confidently query and validate sales data
- Communication: Comfortable presenting to VP-level stakeholders
- Executive Presence: Clearly communicate insights and influence decisions
- Project Management: Ability to manage multiple priorities and deliver on time
- Execution Focus: Balance competing demands in fast-paced environments
- Adaptability: Thrive in ambiguity and evolving business conditions — Agility: maintain performance despite change
- Industry Knowledge: Familiarity with cybersecurity or enterprise SaaS environments
- Domain Insight: Understand market dynamics and sales complexity
- Compensation Insight: Exposure to quota setting and sales compensation processes
- Incentive Awareness: Support fair and effective sales planning
- Sales Methodologies: Familiarity with MEDDIC, Challenger, or similar
- Sales Acumen: Align operations with proven sales frameworks
- Hybrid Working Flexibility: This is a hybrid role based in our Lexington, MA office
What the job involves
- The Revenue Operations Manager is a critical business partner to Mimecast's field sales leadership, translating company strategy into the operational programs and processes that enable the sales team to execute with precision
- Aligned to one or more Sales VPs, this role serves as the day-to-day Field Sales Operations — running the forecast cadence, maintaining territory integrity, driving performance analysis, and coordinating cross-functional initiatives that touch sales
- This role sits between strategy and execution. You are the person sales VPs rely on when they need to understand their business, make critical decisions, and need operational programs built and running. You do not own the CRM or the broader RevOps tech stack — but you are a sophisticated user of both, and you hold the business logic that makes them meaningful
- Forecast Management: Own weekly forecast cadence, including pipeline scrubs, deal reviews, and submission tracking
- Forecast Execution: Ensure accurate, timely forecasting inputs and visibility
- Pipeline Insights: Translate pipeline data into clear narratives, highlighting risks and opportunities
- Data Storytelling: Turn raw data into actionable insights for leadership
- Performance Analysis: Deliver reporting on pipeline health, quota attainment, and sales metrics
- Performance Tracking: Monitor and improve sales effectiveness
- Dashboard Development: Build and maintain real-time dashboards for sales leaders
- Reporting Infrastructure: Enable self-service visibility without manual effort
- Territory Management: Maintain territory assignments and resolve coverage issues
- Territory Integrity: Ensure fair, accurate account distribution
- Process Enablement: Operationalize new sales processes with documentation, training, and adoption tracking
- Process Adoption: Drive consistent execution across teams
- Pipeline Hygiene: Enforce data standards and run regular pipeline reviews
- Data Quality: Keep CRM data clean and reliable
- Compensation Support: Track quota attainment and resolve comp discrepancies with Finance
- Comp Accuracy: ensure fair and timely resolution of issues
- Planning Execution: Support annual planning with data validation and rollout coordination
- Planning Operations: Execute territory and quota planning effectively
- Cross-Functional Alignment: Partner with Finance, Marketing, Enablement, and GTM teams
- Stakeholder Collaboration: Align teams on sales operations priorities
- Field Liaison: Represent field sales needs in RevOps discussions
- Field Advocacy: Ensure systems and processes reflect real sales workflows
Our take
Mimecast’s next-gen cloud-based security, archiving, and continuity services provide comprehensive risk management in a fully integrated solution, protecting over 40,000 customers worldwide and blocking 162+ million threats. With its adaptable platform, Mimecast focuses on developing capabilities to meet increasing risks and forming strategic partnerships.
Following its acquisition by Permira, Mimecast has expanded globally, reaching more countries.. Recently, Mimecast acquired Elevate Security, enhancing its offerings with insights into human behaviours and risks. Elevate Security's platform flags high-risk individuals with a precision risk scoring algorithm, complementing Mimecast’s Awareness Training for targeted intervention and training.
Since 2003, Mimecast has empowered customers to mitigate risks and manage complexities in a threat landscape driven by cyberattacks and human error. Mimecast’s advanced solutions in threat detection, brand protection, and data retention enable organisations to work protected.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$62m
SERIES C
Jan 2010
$21m
SERIES B
Total funding: $88.7m
Company HQ
City of London, London, UK
Leadership
Marc van Zadelhoff
(CEO)Prior to joining Mimecast in 2024, Marc was the CEO of Devo. They also spent nearly 12 years at IBM in various roles, including General Manager of IBM Security (Business Unit CEO).
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