Technical Account Manager, AMPECO
+ Performance based incentives
White-label EV charging management
Posted today
White-label EV charging management
101-200 employees
Posted today
+ Performance based incentives
101-200 employees
Company mission
To develop the most flexible and comprehensive software platform on the market for electric charging.
Role
Who you are
- 3–5+ years in a presales engineering, technical account management, or customer-facing support role, preferably in EV tech
- Background in EV infrastructure, energy tech, IoT, or mobility software
- Strong understanding of APIs, cloud platforms (AWS/GCP), and integration concepts
- Excellent verbal and written communication skills with the ability to explain complex topics to both technical and non-technical stakeholders
- Familiarity with EV charging protocols (e.g., OCPP, OCPI), energy systems, or fleet management is a strong plus
- Experience working with CRMs, ticketing systems, and knowledge bases
Desirable
- Experience in scripting (e.g., Python, Shell), SQL, or data analysis tools for troubleshooting or reporting
- Experience supporting enterprise-level deployments or integrations
- Multilingual proficiency (Spanish or French) for Canada/Mexico support is a plus but not required
What the job involves
- As a Technical Account Manager, you’ll play a hybrid role that bridges technical know-how with customer-facing excellence
- You’ll work closely with the sales and product teams to support new business opportunities, demo the platform to prospects, manage proof-of-concept (PoC) deployments, and serve as a frontline technical resource for customers post-sale
- You will be instrumental in building trust with prospects and clients by translating complex technical requirements into clear, actionable solutions
- The role will require limited business travel
- Presales Engineering:
- Partner with business development to support discovery calls, solution scoping, and platform demos
- Act as the technical subject matter expert during the sales cycle
- Tailor presentations and demonstrations to customer-specific use cases (e.g., fleet charging, public charging networks, energy management)
- Assist with RFP/RFI responses and technical documentation
- Design and lead PoC and pilot implementations
- Technical Advisory Services:
- Serve as the first line of technical advisory for select enterprise customers, resolving or triaging issues
- Collaborate with product and engineering teams to troubleshoot complex issues and provide feedback loops from customer interactions
- Maintain documentation and onboarding materials for both technical and non-technical users
- Monitor and manage customer requests
- Identify recurring issues and propose long-term product or process solutions
- Cross-Functional Collaboration:
- Interface with engineering, product, and operations to ensure customer requirements are understood and addressed
- Inform product roadmap decisions based on customer feedback and market demand
- Help improve internal knowledge bases, playbooks, and technical enablement materials
Application process
- Our interview process is entirely remote. Only shortlisted candidates will be contacted
Our take
Electric vehicle charging management systems have seen significant investment in recent years, and AMPECO, a Bulgarian-based EV charging platform has emerged as a strong contender in the industry. The company provided charge management, payments, security and easy scalability, along with customer and partner management solutions to help EV hire companies and retailers manage their vehicles' performance and maintenance.
With significant funding awarded to Ampeco in 2023 from, among others, BMW’s i Ventures scheme, the company has recently opened offices in Paris. It will use its 2023 Series A capital to make a push for a foothold in North America, where it will be need to fight for market share against major players. That being said, the founders of Ampeco have a history of investing in successful EV charging start-ups and are well-placed to contend in the competitive American market.
With significant funding awarded in 2023 and 2024, the company is ready to accelerate its product development and expansion into key markets like Western Europe, the Nordics, the UK, North America, and Southeast Asia. While it will have to fight for market share against major player, the founders have a history of investing in successful EV charging startups, putting the company in the perfect position to competitive on a global scale.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Nov 2024
$28.4m
SERIES B
Jan 2023
$14.9m
SERIES A
Total funding: $43.2m
Company benefits
- Remote-first
- Test our EVs
- Encouraged to grow
- Design your home office
- Flexible hours
- Health insurance
- Career growth
- No bureaucracy
- Take a break
- Team-building events
Company HQ
Old City Center, София, Област София
Leadership
Orin Radev
(Co-Founder & CEO)Currently a Member of Power of BG. Previously the CEO of Edge Soft Ltd, COO of farmhopping and Founder and CEO at Eco Mobility Ltd.
Alexander Alexiev
(Co-Founder & CTO)Previously CTO at Edgesoft, Co-Founder at farmhopping, Autospot.bg and Senior Developer at MediaOne Ltd.
Stefan Ivanov
(Co-Founder & CRO)Currently a Sales Trainer and Coach at 9 Academy. Previously a Speaker and Trainer of IT Sales at DEV.BG, a Sales Trainer at SBR Consulting, and the Head of Business Development at Hedgehog.
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