Product Solutions Specialist, ModernFi
+ Equity
Deposit management for financial institutions
Be an early applicant
Deposit management for financial institutions
1-20 employees
Be an early applicant
+ Equity
1-20 employees
Company mission
To increase the stability and performance of US financial institutions and the communities they serve.
Role
Who you are
- Proven experience working with complex products, with the ability to communicate technical details effectively
- A natural at diagnosing issues and finding innovative, practical solutions
- Skilled at working across teams, building strong relationships with internal stakeholders
- Ability to manage multiple priorities with a strong attention to detail and follow-through
- Exceptional verbal and written communication skills to train, explain, and document product features and processes
- 2-4 years in product, operations, or a related role within technology or financial services
- Thrives in a fast-paced, dynamic environment with shifting priorities
What the job involves
- ModernFi is seeking a Product Solutions Specialist to bridge the gap between product, operations, and client-facing teams
- In this role, you will be the go-to expert on our product’s features, functionality, and operational processes, empowering teams with the knowledge and tools they need to deliver a seamless experience to our clients
- You will collaborate across departments to solve challenges, improve processes, and support the successful delivery of ModernFi’s solutions
- This role is pivotal in ensuring ModernFi’s continued growth and client satisfaction, as you will play a direct role in driving operational excellence and enhancing the client journey
- Develop deep knowledge of ModernFi’s product functionality, value proposition, and operational workflows
- Partner with client-facing teams to provide detailed product guidance, answer technical questions, and assist with complex client needs
- Create and maintain resources such as product guides, FAQs, and training materials to support internal teams
- Work closely with product, operations, and engineering teams to resolve challenges and ensure alignment across the organization
- Identify and implement improvements to internal workflows to enhance team efficiency and client satisfaction
- Act as a liaison between client-facing teams and the product team, collecting and relaying feedback to influence future product development
- Support onboarding efforts by providing product demonstrations and operational guidance to ensure a smooth transition for new clients
- Track and analyze team performance metrics related to product adoption and provide actionable insights for improvement
Our take
Rising interest rates and the recent collapse of prominent banks have triggered a mass exodus of deposits from smaller institutions. This "deposit runoff" has left community and regional banks scrambling to retain funds, impacting their growth and stability.
ModernFi offers an end-to-end deposit management platform to address this very issue. Its "deposit network" connects smaller banks with high-value depositors, facilitating deposit sourcing, automated fund sweeping, and enhanced security for depositors. This network acts as a lifeline for smaller banks, helping them attract and retain crucial funding.
Recent investment will fuel the company's expansion in several areas, with the ultimate goal of becoming a one-stop shop for bank CFOs, offering a comprehensive suite of solutions for managing the entire deposit lifecycle. With strong market demand and a clear roadmap for expansion, ModernFi appears well-positioned to navigate the shifting landscape of banking and become a vital resource for community and regional banks in the years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Jan 2024
$18.7m
SERIES A
Feb 2023
$4.5m
SEED
Total funding: $27.7m
Company benefits
- Unlimited PTO
- Premium health, dental, and vision insurance
- Company equity
Company values
- Talent-driven organization: The caliber and character of the ModernFi team set us apart. We value competence over experience and look for compassionate and driven people with diverse backgrounds. We appreciate technical ability, dedication, and humble confidence. Above all, we value respect – respect to our colleagues, our clients, our partners, and to ourselves
- Responsible innovation: At ModernFi, we have deep respect for the banking system and are focused on advancing it. Our team has decades of experience in the financial sector, and we’re driven by an ambition to rethink the way banks interact with one another and their communities
- Grounded in knowledge, powered by technology: Our technology is grounded in a deep knowledge of the banking sector. Only by thoroughly understanding the ins and outs of deposit management and banking in general can we improve and build on it
- Meticulous execution and management: We are diligent and transparent. We believe that trust and credibility are earned through reliable performance, and that technology is most advanced when it’s seamless and accessible
- For better banking: Healthy banks make for prosperous communities. The work we do at ModernFi enables banks to better serve their clients and improve the financial health of their neighborhoods
Company HQ
Civic Center, New York, NY
Articles
Leadership
Paolo Bertolotti
(CEO)Graduated from Massachusetts Institute of Technology with a PhD in Complex Systems and Statistics. They are currently a Lecturer in Statistics at Columbia University.
Adam DeVita
(COO)Graduated from Columbia University with a Bachelor's Degree in Economics and Mathematics. Previously a Product Manager at Citi.
Bennett Johnsen
(Chief Compliance Officer)Graduated from Princeton University with a Degree in Economics and Finance. Previously worked at Texas Exchange Bank as a Chief Credit Officer and Chief Financial Officer.
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