Strategic Solutions Engineer, LaunchDarkly
$180-315k
OTE
Salary is dependent on location and experience level
More information about location
Feature management for software teams
Posted today
Feature management for software teams
501-1000 employees
Posted today
$180-315k
OTE
Salary is dependent on location and experience level
More information about location
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- Passion for Learning and Growth: You actively seek and give feedback well. You have a growth mindset. You remain current on new technologies
- Motivation & Ownership: You strive for ambitious goals. You are comfortable taking initiative, and also know when to collaborate or escalate. You take pride in your work
- Effective Communication: You simplify complexity. You are clear, complete and concise. You tailor your message to your audience
- Adaptability: You excel in a fast-paced, dynamic organizational setting, taking action even when clarity is low
- Teamwork: You commit to great frameworks, remaining flexible within them to win as a team
- Relationships: You consistently forge meaningful partnerships with customers and colleagues
- Customer-focused: You actively listen to customers and take action to ensure they reach their full potential
- Technical Expertise: You possess in-depth knowledge and hands-on experience with various developer and infrastructure technologies
- 3+ Years experience with the development processes and needs of large enterprise and strategic customers
- Led technical trials that resulted in significant deals for your company
- Experienced in demoing technical solutions to VP & C-Level audiences
- Proven success in cultivating customer champions
- Proficient in sales frameworks (MEDDPICC or similar)
- Have led land and expand initiatives with your customers
- 25% travel required
What the job involves
- As a Strategic Solutions Engineer at LaunchDarkly, you are the trusted advisor to clients, tackling their key challenges with our products
- You excel in active listening, prioritize customer success, and demonstrate profound technical expertise with a customer-centric focus
- You bring adaptability, a thoughtful approach to managing multiple priorities, and knowledge of sales frameworks that support confident, inclusive decision-making and continuous improvement throughout the sales process
- Your ability to cultivate crucial relationships in strategic accounts is matched by your growth mindset
- Embracing feedback, you collaborate effectively with your team to overcome challenges
- In this role, you will contribute significantly to the growth of LaunchDarkly, helping leading global companies enhance their software development practices
- Join us in empowering teams to deliver and control their software to elevate their own customers’ experiences
- Inspire prospects with our software: Help make business decision makers, practitioners and the broader community enthusiastic champions through excellent demos and talks
- Identify pain and design solutions: Identify LaunchDarkly prospects’ largest problems and design solutions to solve them
- Lead successful evaluations: Lead exceptional, curated evaluations of the LaunchDarkly platform
- Ensure adoption: Partner with customers to make the LaunchDarkly adoption path clear
- Partner with Sales: Form effective partnerships rooted in your grasp of selling frameworks
- Be a trusted expert: Become an authority. Bring valuable insight about LaunchDarkly and its surrounding ecosystem to each conversation. Follow through on your commitments
- Advocate for our customers: Be the voice of the customer to our Product and Engineering teams
- Spend time with the customer: 25-50% travel may be required to spend time in person with customers and colleagues
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
The platform is used by more than 1,500 customers, including the likes of IBM, Intuit and Atlassian. Signalling a change in strategy, the company shook up its management in 2023 and is now aiming to scale its already strong growth under the leadership of Dan Rogers, a product and marketing specialist with an impressive track record at Rubrik, AWS and Microsoft. It is now well poised to develop into a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Executive Chair)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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